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IT Officer at Eta-Zuma Group W/A Limited

Eta-Zuma Group W/A LimitedKogi, Nigeria Networking and Tech Support
Full Time
Eta-Zuma Group is a company of 8 separate companies with exploration licenses covering diverse solid minerals like iron ore, gold, tantalite, coal, limestone/marble, etc. In April 2009, these eight companies were acquired by Energy and Metal Industries Limited to form the Eta-Zuma Group Limited. ETA-ZUMA Group is an indigenous conglomerate with interests in diverse strategic sectors of the economy. The acquisition was spurred by the economic reason to consolidate the diverse licenses into a balanced portfolio that will reduce risk and position the emerging company to exploit emerging market opportunities in a global commodities market that is on a rebound. The acquisition also included Eta-Zuma Group Limited - a key player in the emerging solid minerals industry of Nigeria. The acquisitions increased the size of the company more than five-fold. The Group re-opened earlier exploration sites and has since invested over $10million in proving reserves of especially marble and opening up new coal reserves and in new plant and machinery. The headquarters at Abuja currently coordinates mainly exploration activities at all exploration sites especially in the Kogi block now in partnership with the technical partners EMI and the Geological Institute of Ukraine. These activities are projected to see Eta-Zuma-group with a projected minimum turnover of $1bn with management, production, sale and distribution of coal and other minerals supporting thousands more jobs in businesses involved in the supply of equipment, goods and services. Projections indicate that over 50% of all the coal mined in Nigeria will be produced by Eta-Zuma-group before year 2014 mainly via surface mine sites principally located in the Kogi and Enugu blocks. Most of the proposed coal to be mined will be used for the generation of electricity. The Group plans to process output from its lignite deposits in the Delta block into briquettes and other domestic power fuels for use mainly in the northern parts of Nigeria in keeping with her environmental protection initiatives.

Job Responsibilities:

  • Proficient in troubleshooting and providing support for various hardware components (desktops, laptops, printers, etc.) and software applications.
  • Familiarity with different operating systems such as Windows, macOS, and Linux, and the ability to resolve issues related to these systems.
  • Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and the ability to troubleshoot network-related issues.
  • Ability to install, configure, and troubleshoot software applications, including productivity tools, antivirus programs, and business-specific software.
  • Basic system administration skills, including user account management, permissions, and security settings.
  • Awareness of IT security best practices and the ability to assist in maintaining a secure IT environment.
  • Experience in providing remote support to end-users and troubleshooting issues through remote desktop tools.
  • Excellent verbal and written communication skills to convey technical information to non-technical users.
  • Strong problem-solving skills and the ability to analyze issues systematically to find effective solutions.
  • Patience and empathy when dealing with end-users, especially those with limited technical knowledge.
  • Ability to prioritize tasks, manage time effectively, and handle multiple support requests concurrently.

Job Requirement:

  • A degree or diploma in information technology, computer science, or a related field.
  • Previous experience in a similar role or in providing IT support is required.

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