IT Officer at The Pearl Jabi Lake Hotel

Enjoy Luxury at our beatiful spaces when you stay in any of our Suites. Equipied witht he best amenities discover the right room for you stay.

Job Summary

• The IT Officer is responsible for maintaining the hotel’s computer systems, network infrastructure, and software applications. 
• The role ensures that all IT systems function efficiently to support hotel operations and enhance service delivery.

Key Responsibilities

• Overseeing the work of our IT staff, coordinating projects and ensuring that the IT department is providing quality service to our guests.
• Maintaining, support, and develop all IT-related systems, operations, and services necessary to ensure optimal performance of company infrastructure.
• Maintaining the integrity and security of all company data here at the hotel..
• Making recommendations regarding system management, improvements, enhancements and upgrades.
• Assisting in all IT related areas during events of our guests.
• Managing and directing existing and new IT projects.
• Managing and overseeing the IT Department, including staffing, consulting resources, and outside vendors relationships as requested by the IT Manager.
• Developing new IT policies and enforcing same.
• Researching new IT technologies, potential IT vendor alternatives, propose solutions, manage contract negotiations and applications to determine feasibility and impact.
• Training new and old staff on new technologies.
• Adding and removing staff on all our our computer systems and platforms.
• Conducting regular audits of computer systems, networks, vendors, and other external resources
• Attending to all IT related issues of all members of staff.
• Training new hires on the use of all computer software's.
• Troubleshooting and diagnosing IT related issues and problems.

Qualifications & Experience

• Minimum of OND/HND/B.Sc. in Computer Science, Information Technology, or a related field.
• Minimum of 2 years’ experience in IT support, preferably in hospitality or corporate environment.
• Knowledge of hotel management software or property management software and networking tools.

Skills & Competencies:

• Strong problem-solving and analytical skills.
• Good communication and interpersonal abilities.
• Ability to work independently and prioritize multiple tasks.
• Sound knowledge of Windows OS, MS Office Suite, and general software troubleshooting.
• Familiarity with CCTV, routers, switches, and other network devices.

Method of Application

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