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IT Release Management Officer at Stanbic IBTC

Stanbic IBTCLagos, Nigeria Networking and Tech Support
Full Time
Stanbic IBTC Holdings PLC is a full service financial services group with a clear focus on three main business pillars - Corporate and Investment Banking, Personal and Business Banking and Wealth Management. Stanbic IBTC Bank legally became part of Standard Bank Group 24th August 2007. The Standard Bank Group merged its Nigerian operations, Stanbic Bank Nigeria with that of IBTC Chartered Bank PLC. Stanbic IBTC Bank is a major financial service provider engaged in personal banking, business banking, credit cards, corporate banking, non-interest banking and wealth and investment banking in Nigeria. We offer all our clients a wide range of personal & commercial banking products through over 180 branches spread across every state in Nigeria and our online banking platforms. We offer current, savings, and domiciliary accounts; personal loans, vehicle and asset finance; MasterCard debit cards, Visa credit cards; home loans; internet banking; small and medium scale enterprise (SME) loans and the award-winning *909# MobileMoney. We cater for both individuals and businesses through carefully designed retail and business banking products. We also offer self-service channels powered by sophisticated technology to bring convenient banking to customers. Our clients can also get custodial services through Stanbic Nominees Nigeria Limited, our custody arm and non-pension asset custodian, acting in a nominee capacity for clients’ transactions in securities and other investments. We are a key player in financial inclusion and are poised to take banking to the doorsteps of our customers; taking care of the banking needs of different categories of persons and businesses.

Job Description

Responsible for controlling the releases to service assets and configuration items across the entire service lifecycle. Set out standard methods and procedures to use when implementing all releases

Qualifications

  • First degree
  • Software infrastructure management and configuration management,
  • Knowledge of JIRA, confluence, and Remedy tools,
  • Excellent analytical skills, excellent written and verbal communication skills.
  • Experience with Agile methodologies
  • Experience in coordinating cross-functional work teams.

Additional Information

Behavioural Competencies

  • Generating Ideas
  • Interpreting Data
  • Following Procedures
  • Articulating Information
  • Meeting Timescales

Technical Competencies

  • Capacity Management
  • Configuration Management
  • IT Support
  • Change Management
  • Application Knowledge for Support
  • Service Level Management

Method of Application

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