IT Sales Executive at Ha-Shem Limited

Ha-Shem Limited was founded in 2004, we set out to redefine the meaning of IT support, and consulting, and to create a better IT experience from small and mid-sized to enterprise businesses.

Role Description

• We are seeking a dynamic and experienced Information Technology Sales Executive to join our team in Lagos State, Nigeria.
• This role is a full-time position with a hybrid of remote work and in-office work at our Lagos office. The successful candidate will carry out day-to-day sales activities, including but not limited to managing and growing key accounts, meeting sales targets, chasing leads, and creating outreach strategies to build lasting relationships with clients.
• You will also have the opportunity to work closely with cross-functional teams such as pre-sales advisors, marketing, and client services. This role offers an exciting opportunity to deliver exceptional sales results in a dynamic, ever-changing environment.

Key Responsibilities

• Client Acquisition: Identify and develop relationships with new clients, focusing on understanding their IT needs and challenges.
• Sales Planning: Develop and implement sales strategies to reach targets, including lead generation, cold calling, and networking.
• Product Knowledge: Understand the company’s IT products and services, including software, hardware, and consulting services, to effectively demonstrate and pitch to potential clients.
• Solution Selling: Assess client needs and offer customized IT solutions that align with their business goals, creating value propositions.
• Negotiations and Closing: Conduct negotiations on pricing, contracts, and service terms, aiming to close deals that meet sales targets.
• Account Management: Maintain long-term relationships with clients, ensuring their satisfaction, handling renewals, and identifying upsell opportunities.
• Market Analysis: Stay informed about industry trends, competitor activities, and new product releases to identify new sales opportunities.
• Reporting: Prepare and submit sales reports, forecasts, and documentation to management on sales performance and client feedback.

Required Skills

• Communication: Excellent verbal and written communication skills to explain complex IT products and concepts clearly to clients.
• Technical Knowledge: Strong understanding of IT products and services, including cloud solutions, software, and hardware.
• Negotiation: Skilled in negotiating terms and conditions to achieve profitable sales deals.
• Sales and Marketing: Knowledge of sales techniques, including consultative selling and relationship-building.
• Problem-Solving: Ability to understand client pain points and provide tailored IT solutions.
• Customer Service: Strong focus on customer satisfaction and retention.
• Time Management: Ability to prioritize tasks, manage time effectively, and handle multiple client accounts.

Qualifications

• Bachelor’s degree in business, Marketing, Information Technology, or a related field.
• Proven experience in Information Technology sales, preferably with a track record of meeting or exceeding sales targets.
• Familiarity with CRM software and sales forecasting tools.
• Up to date with the latest tech trends, particularly those impacting clients’ industries.
• Upsell and cross-sell success rate.

Method of Application