TITIS is Tranter IT Infrastructure Services Limited, it is a spin-off of Tranter International Company. Tranter International Company was incorporated in November 1989 under the laws of the Federal Republic of Nigeria. The Company's registered address is at 3/6, Alhaji Adejumo Avenue , Ilupeju Industrial Estate, Lagos State , Nigeria
Age: Not more than 23 years of age
Salary:
Job description
- Provide first-level IT support.
- Follow up with all calls logged to the Service desk and ensure closure within SLAs.
- Call prioritization, categorization, escalation/referral, and resolution,
- Weekly report to Unit head on number of Logged, open, and unresolved requests
- Assigning users requests to different workgroup using fresh service
- Resolving IT Issues through phone/ Teams/ email /service desk portal.
- Service desk alongside other first level functions must resolve 35% of all tickets logged against Technology Group.
- Carry out any other task assigned by the Line Manager.
Qualification: OND holders only
Method of Application
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