IT Site Engineer(Kano) at Seven Up Bottling Company

Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company founder C.L. Grigg decided to try his luck with lemons and limes. C.L. Grigg spent more than two years testing over 11 different formulas, all in search of a drink that was refreshing enough to prove irresistible to the people of Missouri and the world at large. In 1929, C.L. Grigg’s bubbliest drink was born. The public quickly developed a taste for Grigg’s caramel colored lemon-lime soda. Bib-Label Lithiated Lemon-Lime Soda sold, and sold well. As the drink grew more and more popular, the original name was traded in for something short and sweet. Bib-Label Lithiated Lemon-Lime Soda became known as 7UP. Early advertising featured a winged 7UP logo with copy that read "a glorified drink in bottles only. Seven natural flavors blended into a savory, flavory drink with a real wallop." The drink was so successful by 1936 that Grigg changed the name of The Howdy Corporation to The Seven-Up Company. By the late 1940s, 7UP had become the third best-selling soft drink in the world. In the decades to follow, 7UP developed iconic branding, setting it apart from industry front-runners. In 1967, 7UP brought the phrase UNCOLA into the national vernacular. The UNCOLA campaign set 7UP apart from its competition and became part of a counter cultural that symbolized being true to yourself and challenging the status quo. Always at the frontier of taste and pop culture, 7UP was also among the first sodas to introduce sugar-free and caffeine free options. Through the years, advertising for 7UP featured everything from a cartoon mascot named Spot, to the "It’s an Up thing" and "Make 7UP yours" taglines.

Summary

Candidate is responsible for maintaining and supporting the IT infrastructure and services at a specific location or site. This role involves a wide range of tasks, including troubleshooting hardware and software issues, managing local network configurations, ensuring data security, and providing end-user support

Responsibilities

• Maintain and support the site\'s IT infrastructure, including servers, network devices, and end-user computing devices, to ensure high availability and performance.
• Perform routine maintenance tasks, system backups, and disaster recovery operations to safeguard data and ensure the continuity of IT services.
• Monitor IT service performance against agreed service levels and performance metrics. Identify and implement improvements to meet or exceed these standards.
• Collaborate with central IT teams to align site-specific IT services with overall organizational IT service management practices.
• Provide first-line response for IT incidents and service requests, diagnosing and resolving hardware, software, and network issues.
• Escalate complex issues to appropriate specialist teams, ensuring timely resolution and minimizing impact on business operations.
• Participate in problem management processes to address and resolve the root causes of recurring incidents.
• Implement changes to IT systems and configurations in accordance with organizational change management procedures to minimize risk to service availability.
• Document changes and maintain accurate records of system configurations and modifications.
• · Maintain security measures to protect data and IT assets at the site, in line with organizational security policies and standards.
• Conduct regular security checks and participate in security audits to ensure compliance with internal and external security

Requirements

• Minimum of 2-3 years of experience in IT support, network administration, or a similar role, with a proven track record of maintaining and troubleshooting IT infrastructure.
•  Demonstrated experience in managing and supporting end-user computing devices (PCs, laptops, mobile devices), including hardware and software troubleshooting.
• Experience with network configuration and troubleshooting, including LAN/WAN, Wi-Fi, VPNs, and firewall settings. Hands-on experience in implementing and managing IT security measures, such as antivirus software, patch management, and access controls. Proven ability to provide technical support and training to end-users, effectively communicating technical information to non-technical audiences.

Note: Only qualified candidates will be contacted.

Method of Application