IT Site Operations Manager at Seven Up Bottling Company

Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company founder C.L. Grigg decided to try his luck with lemons and limes. C.L. Grigg spent more than two years testing over 11 different formulas, all in search of a drink that was refreshing enough to prove irresistible to the people of Missouri and the world at large. In 1929, C.L. Grigg’s bubbliest drink was born. The public quickly developed a taste for Grigg’s caramel colored lemon-lime soda. Bib-Label Lithiated Lemon-Lime Soda sold, and sold well. As the drink grew more and more popular, the original name was traded in for something short and sweet. Bib-Label Lithiated Lemon-Lime Soda became known as 7UP. Early advertising featured a winged 7UP logo with copy that read "a glorified drink in bottles only. Seven natural flavors blended into a savory, flavory drink with a real wallop." The drink was so successful by 1936 that Grigg changed the name of The Howdy Corporation to The Seven-Up Company. By the late 1940s, 7UP had become the third best-selling soft drink in the world. In the decades to follow, 7UP developed iconic branding, setting it apart from industry front-runners. In 1967, 7UP brought the phrase UNCOLA into the national vernacular. The UNCOLA campaign set 7UP apart from its competition and became part of a counter cultural that symbolized being true to yourself and challenging the status quo. Always at the frontier of taste and pop culture, 7UP was also among the first sodas to introduce sugar-free and caffeine free options. Through the years, advertising for 7UP featured everything from a cartoon mascot named Spot, to the "It’s an Up thing" and "Make 7UP yours" taglines.

Job Description

• An IT Site Engineer is responsible for maintaining and supporting the IT infrastructure and services at a specific location or site.
• This role involves a wide range of tasks, including troubleshooting hardware and software issues, managing local network configurations, ensuring data security, and providing end-user support.

Main Responsibilities
IT Operations Management (ITOP):

• Oversee the daily operations of IT services and infrastructure at the site, ensuring high availability, performance, and reliability of IT systems.
• Implement best practices for IT operations, adhering to ITIL or similar frameworks for effective service management.
• Service Level Management (SLMO)
• Monitor and report on the performance of IT services against agreed service levels and performance metrics.
• Work with IT service providers and internal teams to ensure that IT services meet or exceed agreed-upon standards.
• Incident and Problem Management (USUP, PBMG)
• Ensure rapid response and resolution of IT incidents, minimizing impact on business operations.
• Lead the identification and resolution of underlying problems to prevent recurrence of incidents.

Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, Systems Engineering, or a related field. A Master’s degree in a relevant field is advantageous. with a proven track record in managing IT services and infrastructure.
• Professional Certifications in IT service management, such as ITIL Foundation or higher, indicating a strong understanding of IT operations best practices.
• Certifications in Project Management (e.g., PMP, PRINCE2) can be beneficial, showcasing skills in managing IT projects.
• Technical Certifications relevant to the organization’s IT infrastructure (e.g., Microsoft, Cisco, VMware) demonstrate hands-on skills and knowledge in specific technologies.

Method of Application