Denna Rossi Limited {D.R.L} is a Fast Moving Consumer Goods company (FMCG) with registered head office in Port Harcourt, Nigeria The "IVANA" name is a registered Trade Mark in the category of all beverages containing fruit juices, drinks. Bottled water, flavored water and table wine are equally registered brands. Other products to be distributed by the company which are basically wines and cocktail drinks are Domkeller red and white wine, Ibiza cocktail (red and white), Adelisa Champagne and Celine Red Wine (Non-alcoholic). Our Mission is: "To deliver the highest value to our customers, distributors, agents , employees and shareholders as the leading beverages and distribution company while helping all to live healthy lives".
Job Description
- We are hiring an IT support specialist to maintain and improve our technical systems and ensureall employees have the technology they need to complete their workon their day-to-day operations.
Responsibilities
- Installing and upgradingnewcomputercomponents, setting up software, assisting with network administration, and resolving IT support issues.
- ManageLinux servers, portable computers, peripherals, and software products for networked, classified unclassified, and standalone environments.
- Regularly evaluating our IT systems to ensure they meet the necessary demands.
- Detect, diagnose, research solutions, and resolve desktop and portable computer software and hardware failures
- Provide users with information, guidance, and instruction on the use of desktop and portable computer hardware and software
- Analyze and assess customer service requests and provide prompt technical solutions
- ConductIT audits as assigned, in compliance with policies governing the administration, utilization, and acquisition of desktop and portable computer products
- Prepare progress/status reports and submit them to team leads as required
- Utilize trouble-ticketing software for opening/updating/closing tickets in a timely and appropriate manner
- Identify and document areas for process improvements
- Ensuringdata storage is safe and secure.
- Educatecoworkers about network security and best practices for computer usage.
Requirements
- B.Sc / HND / OND in Computer Science or a related field
- Minimum of 2 years of general experience in data communications or computer systems including1 year of demonstrated specialized experience
- Strong analytical, diagnostic, and problem-solving skills.
- Demonstrated proficiencyininstalling, maintaining, and repairing desktop operating systems, business applications, desktop computer hardware, peripherals, and printers.
- Good communication ability, both written and verbal.
Method of Application
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