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IT Specialist at National Institute of Credit Administration

National Institute of Credit AdministrationLagos, Nigeria Networking and Tech Support
Full Time

As a chattered prestigious body of eminent credit management elites, NICA is empowered by law to, control supervise and regulate credit management profession in Nigeria; the institute preserves, promotes and protects the integrity and interests of credit business across sectors of then economy.

Key Responsibilities:

  • Provide technical support for hardware, software, and network issues
  • Troubleshoot and resolve technical problems via phone, email, or in person
  • Configure and maintain computer systems, laptops, and mobile devices
  • Install and update software and hardware
  • Monitor  system performance and report issues to Management
  • Collaborate with IT team members to resolve complex technical issues
  • Document technical issues and resolutions 
  • Bold, lively, inspiring, and exiting when speaking to individuals and audience

Requirements:

  • Educational qualifications - BSC in Information Technology with 2 years and above of IT experience
  • CompTIA A+ or equivalent certification
  • Proficiency in Windows, MacOS, and Mobile operating systems
  • Experience with IT service management software
  • Excellent problem-solving and communication skills
  • Ability to work independently and as part of a team
  • Experience with cloud-based technologies (AWS, Azure, Google Cloud)
  • Familiarity with ITIL best practices
  • Certification in cyber security and networking
  • Successful candidate MUST be available to resume immediately

REMUNERATION - N200,000 (Gross)

We expect applications and CVs to come from applicants living in any of these areas in Lagos - Lagos Island, Ikoyi, Victoria Island, Lekki and Ajah axis.

Method of Application

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