IT Support at Rainoil Limited

Rainoil Limited is a leading downstream oil marketing company; primary products which include (PMS), Diesel (AGO) and Kerosene (DPK). Rainoil Limited was incorporated in November 1994, commencing operations in May 1997. In 1999, Rainoil Limited acquired its first service station. Rainoil’s operations currently span across the downstream value chain i.e. Tank Farm Storage, Petroleum Product Haulage/Distribution and Bulk/Retail Sales Operations. : From one service station, the company’s assets/facilities have grown over the last 17 years to include: • An ultra-modern multi-product storage depot with a combined capacity of 50 million litres in Oghara, Delta State; with a proximally located, exclusive Jetty which • 29 retail outlets strategically located in major cities such as Lagos, Abuja, Kaduna, Port Harcourt, Enugu, Onitsha, Asaba, Makurdi, Sapele etc. • A fleet of 75 tank trucks for petroleum product distribution • 3 shipping vessels We purchase products from PPMC and also import from reputable off-shore suppliers such as Glencore Energy UK Limited and VITOL. To drive efficient delivery of products to our national network of retail outlets and customers we utilise our fleet of tank trucks. Rainoil maintains an active involvement in petroleum product distribution in the Lagos market via purchases from other marketers e.g. Oando Marketing Plc, Folawiyo Energy Limited and Sahara Energy Limited. Rainoil has finance facilities in excess of USD170million from different banks for importation of petroleum products. With a staff strength of over 500 trained personnel, we have developed a strong track record of quality product and service delivery.

Description

IT Support officer plays a critical role in maintaining and ensuring the smooth operation of an organization's IT infrastructure. This includes providing technical assistance, troubleshooting issues and supporting the IT needs of end users and the organisation as a whole.

Requirements

• Second class upper BSc. in Computer science.
• Minimum of 3 years' experience.

Responsibility

• Provides robust IT platforms and infrastructure to support Rainoil's business operations
• Assists in implementing IT strategies, policies and procedures
• Plans, designs and maintains data networks and servers
• Provides technical support to users on network issues
• Administers day-to-day operations of networks and servers
• Implements LAN/WAN maintenance and management procedures.
• Establishes and maintains user accounts, profiles, file sharing, access privileges on the company intranet
• Installs, supports and maintains both physical and virtual network servers and appliances
• Oversees the day-to-day operation of computer networks within Rainoil
• Oversees the Enterprise Security application (Sophos)
• Maintains computer peripheral equipment such as scanners, printers and ensures that these are prepared and ready to be used
• Assists the Head, Information Technology in the deployment of computer hardware around the company
• Maintains logs and records of daily data communication transactions, problems and remedial actions
• Provides support and maintenance to the business' software and applications
• Creates accounts for new users in the company's active directory server and assigns access rights to software applications.
• Installs client/server applications and essential software patches, carries out any required maintenance of applications and identifies compatibility issues, escalating appropriately
• Supervises and performs hands on training for computer users and operators.
• Develops and executes company-wide disaster recovery and business continuity plans with respect to software, data and applications
• Performs the addition, removal and updates of staff data and access rights in line with the information security policy

Method of Application