The Simba Group is a conglomerate, operating in Nigeria’s key industry verticals including Communications, Agriculture, Software, Transportation, Power and Alternative Energy. We have over 20 years of experience in Nigeria, and in that time have developed loyal and strong distribution channels, across our range of products, as well as a deep understating of the socio-demographic environment which has contributed to our success as a marketing organization. We understand that purchasing our products often represents a large-scale investment on the part of our customers and even our corporate clients. Offering them high quality products and services that meet their expectations requires us to have a deep understating of their needs and a commitment to excellence throughout the organization. Distribution and Reach have always been core to our selling strategy, and today represent our key strengths as a customer-centric organization. Operating from eight branches in Nigeria, our products can be found in every corner of the country and are augmented by the same level of service regardless of how far they are from the Head Office.
Responsibilities
- Proficiency in troubleshooting hardware/software issues, knowledge of operating systems, and strong communication skills.
- Troubleshoot & Repair computer systems (Laptop / Server / Desktop / Printer etc) and keep the record
- Troubleshoot IOS / Windows / MS-Office related issues
- Software update check (Antivirus / windows / MS-office)
- Ensure Network Uplink uptime (Escalating the issue to responsible body / Vendor / Engineer)
- Configure firewall, manage policy.
- Email configuration, troubleshooting.
- Regular Internet link and structural cable check
- Escalate the Inverter / Battery related issue to inverter team
- Regular check of CCTV, Biometric terminals and Voip Phones
- Ensure Network access to only authorised person after approval.
- Regular Preventive & Corrective maintenance of Network system (Switch / Wireless AP / Firewall)
- Preserve assets, information security and control structures.
- Ensure security of data, network access and backup systems
- Keep the record of IT-assets (Laptop / keyboard / mouse / charger etc) assigned to any Emplyoyee with proper approval
- Keep the record of IT-assets (Laptop / keyboard / mouse / charger etc) returned by any Emplyoyee who is leaving the organisation
- Keep record of faulty assets.
Requirements
- Interested candidates should possess an HND / B.Sc Degree with at least 4 years experience.
Method of Application
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