Duplo is building the platform to power the next generation of financial services. Our mission is to help companies expand financial access for all. Our simple and powerful banking-as-a-service API helps companies quickly launch financial products.
Responsibilities:
- Assist in the setup, configuration, and maintenance of IT infrastructure, including hardware and software.
- Support end-users with technical issues and provide troubleshooting assistance.
- Help manage and maintain network systems, including monitoring and resolving connectivity issues.
- Assist in maintaining security protocols and procedures to protect company data and systems.
- Participate in the installation and upgrade of software applications.
- Document IT procedures and processes to ensure consistent and efficient operations.
- Collaborate with the Engineering team on various projects and initiatives to improve overall system performance.
- Stay updated on the latest IT trends and technologies.
Technical Requirements:
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Basic understanding of IT infrastructure, networking, and security principles.
- Familiarity with operating systems such as Windows, macOS, and Linux.
- Some experience or coursework in hardware and software troubleshooting.
- Understanding of basic networking concepts, including TCP/IP, DNS, and DHCP.
- A keen interest in IT and a proactive attitude towards learning.
- Strong problem-solving skills and attention to detail
- Excellent communication and teamwork abilities.
Method of Application
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