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IT Support - Lagos at Eat'N'Go Limited

Eat'N'Go LimitedLagos, Nigeria Networking and Tech Support
Full Time
Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops We develop world class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, burgers, chicken, ice cream, coffee and more. Affordability Address all types of consumers and segments with diverse F&B concepts. Social responsibility Create jobs and empower individuals, enhancing the quality of life.

Job Description

  •  Responsible for managing backups and tape rotation
  •  Diagnosing and resolving basic technical issues
  •  Undertaking supervised small- to medium-sized IT projects as instructed by the IT Support Executive
  •  Providing desktop and server support
  •  Antivirus installation to all desktops and laptops
  •  Fault finding to laptops and desktops
  •  Performing basic administrative support duties, as required, to meet specific operational objectives
  •  Performing miscellaneous job-related duties as assigned by the IT Support Executive
  • Working extra hours to meet deadlines, as required and where reasonable
  •  Providing assistance and support to colleagues in IT-related matters
  •  Ensuring that a high level of customer service and support is provided to all internal and external customers

Qualifications

  • OND/HND or BSc in IT, Computer Science or Engineering
  • Hands on network engineering experience
  • Desktop, laptop and mobile devices installation and problem resolution.
  • Able to configure network monitoring and network diagnostic tools.
  • Good analytical and problem-solving skills to assess network performance and recommend changes.
  • Fast Learner
  • Good interpersonal skills to communicate with users, vendors and other IT personnel.
  • Ability to prioritize and multitask etc.

Method of Application

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