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IT Support Lead at BUA Cement

BUA CementLagos, Nigeria Networking and Tech Support
Full Time
BUA Cement incorporated in 2008 and commenced operations in September 2008.The company owns and operates Nigeria’s first floating cement terminal, the BUA Cement 1, which is designed specifically for bulk and bag unloading for BUA International Limited. The vessel is 200 metres long and has a storage capacity of 40,000 MT. The vessel is equipped with a Siwertel ship unloader capable of receiving cement at a rate of 800 MT per hour from incoming cement ships. Also, it is capable of bagging with four packers with each packer capable of packing 120 MT per hour. The floating terminal has an overall daily capacity to park and discharge 11,520 MT of high quality BUA cement in 50 kilogram bags. A cement factory was built and commissioned in 2011 at Port Harcourt, River State. Modern cement-making technology was employed in the design to meet international standards. It comprises a clinker conveyor system, clinker silos, feeder units, cement mill, air slides, bucket elevators, cement silos, overhead silos, receiving bins, hoppers, rotary packing and sealing machines and belt conveyors. Machinery and equipment is being sourced locally and internationally with strict quality control measures. It is 100% equity owned by BUA International. The BUA Cement management team consists of seasoned professionals who are committed to advancing cement production in the most efficient manner. The company’s production and processing departments consist of tested Engineers and experts whose experiences in the industry span over two decades. The BUA Cement brand is different from others because it is of 42.5 and 52.5 texture grade. This is the highest quality texture which mixes and dries easily. Most companies import lower quality. Our prices are also competitive within the industry and our delivery process is excellent. The future plans of BUA Cement is to reach everywhere within the country. Currently, there is a Cement bagging plant being reconstructed inside BUA Ports and Terminals. On completion, the bagging plant together with the floating factory can also be moved to another area of high demand. With the acquisition of Sokoto Cement and Edo Cement, BUA has launched itself into full scale local manufacturing of cement. Maintenance work and increasing of more production lines are currently taking place in the two factories. This will make BUA brand more visible in the northern parts and around the middle belt. The ultimate goal is to make cement available and affordable to all.

SUMMARY:

  • The IT Support Lead will oversee the daily IT operations, ensuring seamless technology support across all departments. This role is responsible for managing IT infrastructure, troubleshooting technical issues, implementing IT policies, and optimizing system performance to enhance productivity and operational efficiency. The IT Support Lead will play a key role in ensuring the security, reliability, and scalability of the company’s IT systems.

DUTIES / RESPONSIBILITIES 

Specifically, the candidate’s duties will include:

  • Oversee IT support operations, ensuring timely resolution of hardware, software, and network issues.
  • Manage IT helpdesk operations, responding to user requests, troubleshooting system errors, and ensuring minimal downtime.
  • Maintain and optimize IT infrastructure, including servers, networks, and enterprise applications.
  • Implement and enforce IT security measures, ensuring compliance with data protection regulations (e.g., GDPR, NDPR) and industry standards.
  • Coordinate with third-party vendors and service providers for IT procurement, maintenance, and software/hardware upgrades.
  • Develop and implement IT policies and best practices to enhance system security and operational efficiency.
  • Monitor system performance and IT asset management, ensuring optimal utilization of resources.
  • Provide technical training and support to employees on IT systems, software, and security protocols.
  • Automate repetitive IT tasks using PowerShell, Python scripts, or automation tools to improve efficiency.
  • Conduct regular IT audits and risk assessments to identify vulnerabilities and recommend solutions.
  • Stay updated on emerging IT trends, cloud computing, and cybersecurity advancements to drive continuous improvement.

KEY QUALIFICATIONS

  • Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field.
  • Minimum of 5–10 years of experience in website development, management, and automation.
  • Proven experience with web development technologies such as HTML, CSS, JavaScript, PHP, and Python.
  • Experience with content management systems (CMS) like WordPress, Joomla, or Drupal.
  • Familiarity with automation tools and frameworks (e.g., Zapier, UiPath, Selenium).
  • Knowledge of web analytics tools (e.g., Google Analytics, Hotjar) and SEO best practices.
  • Experience with cloud platforms (e.g., AWS, Azure) and version control systems (e.g., Git) is a plus.
  • Relevant professional certifications (e.g., Google Analytics Certification, AWS Certified Developer) are an added advantage.

SKILLS

  • Technical expertise in IT infrastructure, system administration, and troubleshooting.
  • Strong problem-solving and analytical skills to diagnose and resolve technical issues efficiently.
  • Proficiency in networking protocols, security standards, and cloud computing.
  • Excellent communication and interpersonal skills to support non-technical users.
  • Ability to manage IT projects, implement new systems, and drive IT process improvements.
  • Proficient in Microsoft Office Suite and IT project management tools (e.g., Jira, Trello, Asana).
  • Strong organizational and time management skills to handle multiple priorities effectively.

Method of Application

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