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IT Support Officer at Bon Voyage Travel

Bon Voyage TravelLagos, Nigeria Networking and Tech Support
Full Time
Hotel Bon Voyage is a luxury brand with the vision to be the best value for money hotel in Lagos, Nigeria. Located in the heart of Victoria Island, a modern up and coming district, the hotel overlooks the Kuramo lagoon perfectly placed to attract business travelers.

Role Description

  • This is a full-time hybrid role for an IT Support Officer at Bon Voyage Travel Nigeria. As an IT Support Officer, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
  • You will troubleshoot problems, diagnose and resolve issues, and escalate when necessary. This role is based in Lagos, with flexibility for some remote work.

Requirements

  • Proven work experience as an IT Support Officer or similar role
  • Excellent knowledge of computer hardware, software, and networking systems
  • Ability to diagnose and resolve technical issues
  • Strong problem-solving and communication skills
  • Customer-oriented approach
  • Ability to work well in a team
  • Proven ability to prioritize and manage multiple tasks
  • Relevant certifications (e.g. CompTIA A+, Microsoft Certified IT Professional) are a plus

Method of Application

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