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IT Support Officer at Creditville Nigeria Limited

Creditville Nigeria LimitedLagos, Nigeria Networking and Tech Support
Full Time
Creditville Limited is an asset management company and a private lending institution registered in Nigeria. Creditville target customer base includes individuals on paid employment and SMEs in Nigeria. Creditville operates as a viable institution by hinging its services and operations on global best practices.

Job Summary

  • Maintain and monitor the computer systems and networks of the organization.
  • Solve technical issues and collaborate with team members across all departments to assist them with their technical requirements.

Duties & Responsibilities

  • Install and configure software and computer systems.
  • Troubleshoot and resolve issues with software or hardware.
  • Walk colleagues or clients through steps to help them resolve their technical problems.
  • Maintain procedures and reports that provide technical support to the entire organization.
  • Analyze records and logs to spot underlying trends and potential issues.
  • Support the implementation of new solutions or applications.
  • Establish accounts for new users and assist with password or login problems.
  • Test, evaluate, and make decisions about new technology for the business.
  • Participate in business-wide meetings to provide insight into technical requirements.

Qualifications

  • Bachelor’s Degree in Computer Science or a related field.
  • Certifications are preferred, but not required.

Experience:

  • 3 years of experience in an IT support role.

Behavioural Skills:

  • Working knowledge and expertise with a variety of software, hardware, and applications.
  • Willingness to solve complicated problems and see projects through to completion.
  • Analytical skills to study problems and records and identify solutions.
  • Team-oriented attitude to help other colleagues and departments with technical problems.
  • Strong interpersonal communication and relationship-building skills.
  • Ability to manage time and effectively prioritize numerous projects at one time.

Method of Application

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