We are a team that consists of intellectual young minds that specializes in Executive Search/Head Hunting Recruitment & Selection Get Qualiï¬ed Scheme CV Review/Creation Training
Salary: 150,000 gross monthly.
Principal Duties / Responsibilities
- Troubleshoot and resolve hardware issues, including desktops, laptops, printers, and peripherals.
- Install, configure, and maintain software applications, ensuring uniformity across the organization.
- Monitor and maintain network infrastructure, troubleshoot connectivity issues, and optimize network performance.
- Develop and implement backup and recovery strategies to safeguard critical data and ensure business continuity.
- Serve as the first point of contact for IT-related issues, providing timely resolution and exceptional customer service.
- Generate reports on IT performance, compliance, and security metrics, ensuring transparency and accountability.
- Implement data protection measures, including encryption, access controls, and data loss prevention mechanisms.
- Facilitate the onboarding process for new employees, provisioning IT resources and providing necessary training.
- Assist in the procurement of IT hardware, software, and services, ensuring cost-effectiveness and alignment with organizational needs.
- Manage relationships with IT vendors and service providers, ensuring service level agreements are met and value is maximized.
Job Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience in IT support roles, with a strong understanding of hardware, software, networking, and security principles.
- Certifications such as CompTIA A+, Network+, Security+, or equivalent are desirable.
- Excellent communication and interpersonal skills, with the ability to effectively interact with users at all levels of the organization.
- Ability to work independently and collaboratively in a fast-paced environment, prioritizing tasks and managing workload effectively.
- Commitment to continuous learning and staying updated on emerging technologies and best practices in the field of IT support.
Method of Application
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