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IT Support Officer at Hazon Holdings

Hazon HoldingsLagos, Nigeria Networking and Tech Support
Full Time
Hazon Holdings is a continually growing and leading conglomerate domiciled in Africa. We specialize in raising standards through our synergy of diverse business units. We are core believers in driving people, processes and businesses to attain peak productivity in given fields through steadfastness and ultimate discipline. Our vision though behemoth, is driven by a hallmark of organizations forecasting on landmark changes in business sectors, positioning itself to exploit opportunities of raising the standard of living in Nigeria through job creation and skill development. We procure and provide workable business solutions ranging from advertising, insurance, commodity trading and investment to consumers, corporations and institutions to everyday challenges by constantly sourcing and creating new unique ways of delivering satisfactory services to our clients.

Principal Functions

  • Responsible for an information technology/ Administrative operations which include network management, software development and database administration.
  • IT specialists may also provide technical support to a business or an organization's employees and train non-technical workers on the business's information systems and maintain the company network.
  • Responsible for diagnoses and troubleshoot of software problems include resolving network issues, configuring operating systems and connect to company network.

Duties & Responsibilities

  • Testing and modifying systems to ensure that that they operate reliably.
  • Ensure that users within the business can work effectively and efficiently by providing the right support in terms of Internet service and IT work tools.
  • Protect customer data from outside infiltration through encryption, secure data storage and other necessary means
  • Assess infrastructure on a regular basis to ensure it continues to meet necessary demands.
  • Keeping up to date with new technology.
  • Coordinate between the company and external vendors and contractors about IT-related infrastructure and development;
  • Manage IT related platforms and databases to ensure integrity of data at all times.
  • Designing maintenance procedures and putting them into operation.
  • Monitoring and maintaining computer systems and networks
  • Providing technical support across the company (this may be in person or over the phone).
  • Establish accounts for new users and assist with password or login problems software where applicable
  • Providing network administration and support. Liaising with the IT specialist in maintenance of servers and access points.

Qualifications and Experience

  • Bachelor’s Degree in Computer Engineering, Computer Science or its equivalent
  • Minimum of 2 years of experience with hardware and software installation and maintenance.
  • Extensive working knowledge of PCs, network hardware, operating systems and software.

Method of Application

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