MAR&MOR is a building services company that is passionate about customer satisfaction, best practices and standards compliance. We provide semi-last mile services to improve nearly every aspect of your mechanical and electrical installations. We Design, Procure, install and maintain Heating, Ventilation and Air Conditioning (HVAC) systems, water treatment, Firefighting and water supply systems as well as power supply, electrical network and communication systems to meet industrial, commercial or residential requirements. We also provide quality general plumbing services. Over the years, we have gained outstanding experience delivering quality service to a wide range of discerning clients, gathering a considerable knowledge base working on projects, with a solid team of engineers and technicians with an average of 10 years experiential practice - committed to providing products and services of the highest quality. Today, we offer these resources and experience to help you lower maintenance and repair cost; reduce downtime and improve productivity; increase operating efficiency and achieve a better return on assets. Established in 2008, MAR&MOR continues to grow, with a strong reputation for delivering high quality, fully integrated electrical and mechanical installations. The Key: we have always understood the need to provide better services at competitive prices. We place so much emphasis on continuous process improvement and are poised to reach quality levels that set new standards in the industry. Our primary goal is to deliver best practices and a comfortable environment for our clients.
Position Overview
- We are seeking a proactive and detail-oriented IT Support Officer to join our team in Abuja, Nigeria.
- The ideal candidate will provide technical support and ensure the smooth operation of IT systems and infrastructure.
- This role involves hands-on support with Microsoft 365, Power Apps/Automate, network management, and system administration.
Key Responsibilities
- Provide first-line support for hardware, software, and network issues.
- Troubleshoot and resolve IT-related problems in a timely manner.
- Install, configure, and maintain IT systems and devices.
- Manage user accounts, permissions, and licenses on Microsoft 365.
- Ensure efficient use of applications such as Teams, SharePoint, and OneDrive.
- Develop, maintain, and troubleshoot solutions using Power Apps and Power Automate.
- Support process automation and workflow optimization.
- Monitor and maintain network infrastructure, including routers, switches, and firewalls.
- Diagnose and resolve network performance issues.
- Ensure the security and reliability of servers and workstations.
- Manage backups, updates, and system upgrades.
- Implement cybersecurity measures and best practices.
- Maintain accurate records of IT assets, incidents, and resolutions.
- Provide regular reports on system performance and issues.
- Work closely with other departments to understand IT needs.
- Provide training and guidance to end-users on IT systems and tools.
Requirements
Educational Qualification:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator, CompTIA Network+, ITIL) are a plus.
Experience:
- Minimum of 2 years of experience in IT support or a related role.
- Hands-on experience with Microsoft 365, Power Apps/Automate, and networking.
Method of Application
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