Tek Experts provides the services of a uniquely passionate and expert workforce that takes intense pride in helping companies manage their business operations. We care about the work we do, the companies we partner with and the customers they serve. By delivering unrivaled levels of business and IT support, we make sure nothing gets in the way of our clients leaving their mark on the world. Our experience and expertise enable companies to focus on their core objectives, expand their service offering and exceed their customer expectations.
Responsibilities
- Maintain and optimize all aspects of IT infrastructure to ensure uninterrupted operation.
- Implement and maintain infrastructure solutions, including servers, storage systems, virtualization technologies, and cloud services.
- Establish and enforce security policies and procedures to safeguard company data and resources.
- Perform regular system updates, backups, and implement disaster recovery procedures to ensure business continuity.
- Collaborate with other teams to provide technical support and resolve infrastructure-related issues.
- Ensure compliance with IT policies, standards, and best practices.
- Participate in IT audits, such as ISO and SOC audits.
- Plan and implement infrastructure upgrades and capacity expansions to meet future business requirements.
- Stay current with industry trends and emerging technologies to recommend and implement innovative solutions.
Qualifications
- 10-15+ years of experience in managing IT infrastructure in a large corporate environment (e.g., 10,000+ users and/or 10,000+ end-user devices).
- Bachelor’s degree in computer science, Information Systems, Engineering, or other related discipline.
- Infrastructure & Security certification or relevant experience/knowledge is a requirement.
- Other security certifications—CompTIA Security+, CEH, CISSP, GCIH, OSCP, or related—are an advantage but not required.
- ITIL v3 or ISO20000 experience is an advantage but not required.
- Proficient in server administration, storage management, virtualization technologies, and cloud services (large-scale server infrastructures 500+ servers Windows/Linux).
- Proficient in client OS administration (e.g., Windows/MacOS/Linux), MDM solutions, cloud infrastructure (e.g., Azure/AWS/Google), and modern workplace technologies (e.g., Microsoft365/Google Workspace).
- Strong understanding of networking concepts, infrastructure security, and disaster recovery (multi-site / multi-region topologies with 1000+ network devices).
- Experience with IT service management practices and tools.
- Ability and experience to troubleshoot complex infrastructure issues and perform root cause analysis.
- Certification in relevant technologies (e.g., Microsoft, VMware, Cisco, PaloAlto) is a plus.
- Experience with DevOps Infrastructure Automation is a plus.
- Excellent communication and leadership skills.
- Self-motivated, detail-oriented, and able to work effectively in a team environment.
- Willingness to work on shifts, including weekend shifts (some shifts may be accommodated to employee preference).
Method of Application
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