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IT Systems Engineer at MainOne

MainOneLagos, Nigeria Networking and Tech Support
Full Time

MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers. Since its launch in 2010, MainOne has developed a reputation for highly reliable services to become the preferred provider of wholesale Internet services to major telecom operators, ISPs, government agencies, large enterprises, and educational institutions in West Africa MainOne’s world class submarine cable system running down the coast of West Africa, state of the art IP NGN network, growing regional and metro terrestrial fiber optic networks, and data center facilities enable broadband services for businesses needing critical connectivity solutions in West Africa. Our network is interconnected and peers with leading operators and internet exchanges worldwide to provide global reach to our customers.

Responsibilities

  • Responsible for design, installation, setup, and administration of current and future Infrastructure deployments such as Virtualization Solutions, Storage Systems and Cloud IaaS Solutions in a 24x7x365
    environment.
  • Work with team members including infrastructure engineers, database administrators, software development engineers and business liaisons to obtain data and storage requirements
    and deliver solutions to meet business needs.
  • Capacity planning and implementation of SAN Storage infrastructure.
  • Performance monitoring, troubleshooting proactive support analysis.
  • Manage and support the Enterprise Backup Solution, and Tape Library system in a SAN environment and develop refined backup procedures and policies.
  • Manage, Maintain and Support VMware Virtualization and Hyper-V infrastructure.
  • Work with infrastructure owners to test and verify data archives
  • Schedule backup jobs based on documented procedures and schedules.
  • Day-to-day proactive monitoring, including monitoring error logs, database and log space, user activity, and resource utilization.
  • Create scripts to automate system administration duties, database maintenance procedures and implement best practices, guidelines and policies.

Qualifications, Skills & Competencies

  • A Minimum of B.Sc. Degree in Computer Science, Electrical / Electronics Eng, or any related discipline.
  • Must have 5-6 years experience in Enterprise Virtualization Solutions, VMware and Microsoft Hyper-V, Storage and Backup Solutions.
  • Certifications in VMware, EMC and other Virtualization/Storage/Backup Technology Required.
  • Certification in Virtualization, Hardware & Operating Systems Maintenance, MS SQL, VMC on AWS and Microsoft Azure will be an advantage.

Demands of the Job

  • Process-driven, with strong analytical and planning skills.
  • Technical & Professional proficiency.
  • Strong coaching and team leadership skills.
  • Very good problem-solving and troubleshooting skills.
  • Excellent customer service orientation.
  • Vendor relationship and negotiating skills.
  • Business communication and project management skills.
  • Ability to communicate effectively with relevant areas of the business.
  • Knowledge of and experience with:
    • Information systems
    • Unix/Linux, Windows AD, ERPs, LANS/WANS
    • Windows Server Environment, Microsoft SQL Server
    • Microsoft Exchange
    • Oracle
    • Software development languages
    • Enterprise backup Solutions

Method of Application

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