At TeamAce, we help businesses across different industries thrive. We work with businesses to create their desired change by getting the right people, designing bespoke business processes, leveraging data, applying insights and technology. We combine our expertise and take different bespoke approaches to solve different business challenges because we believe there is no one size fits all approach. This way, you keep your eyes on the prize and thrive.
Job Summary
As our Junior IT Support, you will be responsible for providing basic technical assistance to end-users, managing IT assets, and ensuring our IT infrastructure's efficient operation.
Responsibilities
- Provide first-line technical support to end-users through phone, email, or in-person communication.
- Troubleshoot and resolve hardware, software, and network issues promptly.
- Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
- Assist with the setup and configuration of software applications and operating systems.
- Perform routine maintenance tasks such as system updates, patches, and backups.
Requirements
- Bachelor's degree in Computer Science, Information Technology, or related field preferred
- Minimum of 2 years of experience in IT support roles.
- Proficiency in troubleshooting hardware, software, and network issues.
Salary
Method of Application
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