At Outcess, we believe that digital technologies are driving a paradigm shift in how we live, work and play. This shift makes it possible and imperative for businesses to radically reshape how they interact and transact with customers and partners, seamlessly connecting and enhancing all aspects of their operations. Organisations that successfully embrace this shift will reap the benefits of reinventing their businesses, dramatically altering the ways in which they serve their markets, and in the process secure a significant digital advantage. We reckon that organisations of all types and sizes face a dual imperative for success: run better for efficiency and run different for growth. Our innovative and tailor-made approach addresses this twin imperative and delivers to our clients the best technology and business expertise in today’s digital world.
Responsibilities
- Checking the quality ofall KYC registrations daily for NCC KYC Compliance and data generation and operational reporting on the daily report requirements for Customer Experience
- Provide daily/weekly/ monthly reports based on the data analysis.
- Tracking of fraudulent registration kits
- Reduce the poor data quality of KYC registrations received from the field to impose stiff penalties on agents found to be making fraudulent and poor-quality registrations.
Requirements
- HND / Bachelor’s Degree
- 0 - 2 years work experience.
- Not more than 30 years of age
- Relevant experience in the Call Center is an advantage.
- Ability to multi-task, prioritize, and manage time effectively
- Excellent written and verbal communication skills.
- Attention to Detail
- Fast Learner and Flexible
- Candidate must have Completed NYSC.
- Candidate must reside around Opebi Ikeja or its environs
- Computer Literate
Method of Application
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