MTN Nigeria is part of the MTN Group, Africa\'s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt. MTN paid $285m for one of four GSM licenses in Nigeria in January 2001. To date, in excess of US$1.8 billion has been invested building mobile telecommunications infrastructure in Nigeria. Since launch in August 2001, MTN has steadily deployed its services across Nigeria. It now provides services in 223 cities and towns, more than 10,000 villages and communities and a growing number of highways across the country, spanning the 36 states of the Nigeria and the Federal Capital Territory, Abuja. Many of these villages and communities are being connected to the world of telecommunications for the first time ever. The company\'s digital microwave transmission backbone, the 3,400 Kilometre Y\'elloBahn was commissioned by President Olusegun Obasanjo in January 2003 and is reputed to be the most extensive digital microwave transmission infrastructure in all of Africa. The Y\'elloBahn has significantly helped to enhance call quality on MTN network.
Reports To: Senior Manager - Organisation Development and Data Analytics
Division: Human Resources
Mission:
- Lead the delivery of data analytics and reporting in HR, ensuring accurate collection, preprocessing, analysis, and dissemination of data to drive business growth, improve operational efficiency, and enhance decision-making.
Description:
- Analyze HR data from different data points and develop custom reports to derive patterns and trends to gain business insights
- Design and maintain dashboards, reports, and data visualizations.
- Translate data findings to stakeholders in simple and clear language and present the business intelligence derived from the data.
- Work with IT, legal, compliance, and other departments to ensure integrated and effective data governance.
- Define the system and the indicators of the quality and performance metrics and ensure compliance with data-related standards and policies.
- Resolve end-to-end issues regarding Data Governance that may arise from different units in HR.
- Ensure the accuracy, completeness, and reliability of customer data, enhancing customer experience and trust.
- Implement and monitor data privacy policies to protect customer information and comply with relevant regulations (e.g., GDPR, CCPA).
- Incorporate customer feedback into data governance strategies to continuously improve data management practices.
- Collaborate with HR leaders and other senior management to understand their strategic objectives and HR data needs.
- Provide regular updates and reports to stakeholders on data governance activities and their impact on business performance.
Education:
- First degree in Computer Science, statistics, Information Management, Business Management or a related field.
- Certification in Data Analytics/Data Science will be an added advantage.
- Fluency in English.
Experience:
6 - 13 years’ experience which includes:
- Experience working in a medium organization.
- Strong understanding of data wrangling, data management principles, data quality, and metadata management.
- Proven track record developing and implementing successful data analytics and reporting framework/strategies
- Experience in business reporting to key stakeholders
- Experience using data analysis and visualization tools (e.g., Tableau, Power BI)
- Experience using programming languages (e.g., Python, R, SQL)
- Experience in Data management and governance.
Method of Application
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