Eat'N'Go is a restaurant group on a mission to become the premier food operator in Africa. We bring Africans the best brands of: QSR (Quick Service Restaurant) Fast Casual Casual Dining Fine Dining Coffee Shops We develop world class brands that address the needs of the African market by serving up a tasty portion of: Foods and Drinks Pizza, burgers, chicken, ice cream, coffee and more. Affordability Address all types of consumers and segments with diverse F&B concepts. Social responsibility Create jobs and empower individuals, enhancing the quality of life.
Job Description
Network Performance and Connectivity:
- Proactively monitor network performance and connectivity to ensure optimal operation.
- Perform regular network diagnostics to identify and troubleshoot connectivity problems, hardware malfunctions, and software errors.
- Utilize network analyzers, performance monitoring software, and diagnostic tools to pinpoint the root cause of network issues.
- Implement strategies to optimize network performance, including bandwidth management, load balancing, and traffic prioritization.
- Issue Identification and Resolution: o Identify and diagnose network issues, including connectivity problems, hardware malfunctions, and software errors. o Implement prompt and effective resolutions to network issues to minimize downtime and ensure continuous business operations.
- Develop and follow incident response protocols to address and resolve network disruptions efficiently.
- Coordinate with cross-functional teams to ensure timely resolution of network issues impacting business operations.
- Documentation and Reporting:
- Maintain detailed logs and documentation of network performance, issues, and resolutions.
- Track incident reports, resolution steps, and outcomes to build a comprehensive knowledge base for future reference.
- Regularly update network topology diagrams and infrastructure documentation to reflect current configurations and changes.
- Prepare and present regular reports on network performance, incidents, and resolutions to senior management.
- Network Security: o Plan, build, and implement security systems to safeguard network, software, hardware, and other technology components.
- Conduct regular security audits and vulnerability assessments to identify and mitigate potential risks.
- Implement and enforce network security policies and procedures to protect against unauthorized access, data breaches, and other cyber threats.
Qualifications
- Bachelor’s degree in computer science or STEM subject preferred.
- 5+ years of experience in a supervisory role or above is a must.
- Good knowledge of MS Azure Cloud is a must.
- Exposure to cloud technologies, security is good to have.
- Strong IT skills including knowledge of hardware, software, networks, and data centres.
- Ability to think like a hacker and anticipate hacker moves.
- Thorough work ethic, attention to detail.
- Skills of perception and QA, ability to identify vulnerabilities and overall issues.
- Critical thinking skills, problem solving aptitude.
- Forensic approach to challenges.
- Desire to self-educate on the ever-changing landscape of cyber hacking tactics.
- Experience in professional cybersecurity environment is a plus
Method of Application
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