Kest Professional Services Limited - Our client is a fashion outfit with outstanding and unique designs suited to different brands, professional bodies, schools and individuals. For those consumers seeking the latest trendy styles, they will be sure to accommodate the stylish young look you are looking for, not just the latest in fashion trends, but for outfits that adequately represents their unique needs and portray their brand image.
Role Summary
- The Operations / Digital Marketing Manager will focus on the company's online customers, ensuring continuous engagement, to increase market share and sales
Key Responsibilities
Digital Marketing:
- Implement approved online marketing strategy
- Develop suitable content to attract the company's target market
- Design and implement online campaigns to attract new customers and generate sales
- Creatively employ various online channels and platforms for marketing the company's products
- Identify and exploit new markets to increase sales
- Liaise with store to ensure consistent prompt, efficient and professional service to customers
- Resolve customer complaints
- Track analyze and report marketing data for effective decision making.
Operations Management:
- Coordinate daily operations activities to ensure seamlessness.
Reporting:
- Submit daily sales report
- Submit data analytics report periodically.
Customer Relationship Management:
- Keep track of online customers, ensuring excellent delivery to engender repeat purchases and referrals
- Implement formal customer feedback mechanisms.
Requirements
- Candidates should possess HND / Bachelor's Degrees with 0 - 3 years relevant work experience.
- Proven experience in digital marketing
- Proven experience in selling commodities
- Excellent communication skills
- Passion to work in the food and beverage industry.
Method of Application
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