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Operations Manager L3 at Blue Pearl Consulting Services

Blue Pearl Consulting ServicesLagos, Nigeria Networking and Tech Support
Full Time
Blue Pearl Consulting is a boutique management consulting firm with a focus on helping businesses achieve sustainable competitive advantages. Mission: To be fanatical about solving problems and delivering superior solutions to our clients that maximize bottom line results. Vision: To be the go-to trusted partner for our clients, providing strategies and actionable solutions that position them for sustainable growth. Values: Integrity - We do the right thing, without compromise and without regards to consequences.

Job Description

  • We are looking for a skilled and experienced Operations Manager L3 to lead and enhance our operations, ensuring efficient and effective business processes across departments.
  • This role requires a strategic thinker with extensive knowledge of operational management, business process improvement, and team leadership.
  • As an Operations Manager L3, you will work closely with the Operations Director to streamline processes, manage resources, and drive organizational success.

Key Responsibilities
Operations Management:

  • Oversee daily operations to ensure smooth workflow and high productivity across departments.
  • Develop and implement operational policies, procedures, and best practices.
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and ensure operational efficiency.

Strategic Planning and Execution:

  • Collaborate with the Operations Director and other senior leaders to develop and execute strategic plans.
  • Contribute to the development of long-term operational strategies that align with organizational goals.
  • Identify, evaluate, and implement new systems and processes to improve productivity and profitability.

Resource Management:

  • Manage resource allocation, ensuring optimal utilization of staff, equipment, and materials.
  • Develop staffing plans to meet operational needs and participate in hiring, training, and performance management.
  • Coordinate with cross-functional teams to optimize resource distribution and ensure deadlines are met.

Financial Oversight:

  • Oversee budget planning and management for operational departments, monitoring expenditures to stay within budget.
  • Work with the finance team to develop cost-saving initiatives and ensure financial efficiency.
  • Generate regular financial and operational reports for senior management.

Risk Management and Compliance:

  • Ensure operational activities comply with relevant laws, regulations, and company policies.
  • Identify potential risks within operations and implement strategies to mitigate them.
  • Conduct regular audits and quality assessments to maintain high standards of operation.

Team Leadership and Development:

  • Lead and mentor a team of managers and supervisors, fostering a culture of continuous improvement.
  • Set performance goals, provide regular feedback, and conduct performance reviews.
  • Organize training sessions and workshops to improve team skills and knowledge.

Continuous Improvement:

  • Drive continuous improvement initiatives across operations, using Lean, Six Sigma, or other methodologies.
  • Implement new technologies and tools to enhance efficiency and operational effectiveness.
  • Encourage a culture of innovation and problem-solving within the team.

Skills and Qualifications

  • Bachelor's Degree in Business Administration, Operations Management, or a related field.
  • 10+ years of experience in operations management, with at least 3 years in a senior or managerial role.
  • Strong understanding of operational and business processes, with experience in process optimization.
  • Excellent leadership and team management skills, with a proven track record in managing diverse teams.
  • Outstanding problem-solving and decision-making abilities.
  • Strong knowledge of financial management, budgeting, and cost control.
  • Proficiency in using operations management software and tools (e.g., ERP systems, project management tools).
  • Familiarity with Lean, Six Sigma, or similar continuous improvement methodologies.

Preferred Qualifications:

  • Master’s degree in Business Administration or Operations Management.
  • Certified in Lean, Six Sigma, or similar process improvement methodologies.
  • Experience with change management and implementing large-scale operational changes.

Personal Attributes:

  • Highly organized with strong attention to detail.
  • Excellent communication and interpersonal skills.
  • Strategic mindset with the ability to align operations with business objectives.
  • Adaptable and resilient, capable of thriving in a fast-paced environment.

Method of Application

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