Process Optimisation / Citizen Developers at AIICO Insurance

AIICO InsuranceLagos, Nigeria Software Development

Full Time

AIICO Insurance Plc. commenced operations in 1963, and became a public liability company in 1989. In 1990, we got listed on the Nigerian Stock Exchange. AIICO Insurance Plc. is the largest Life Insurer in Nigeria. While our Stability, Strength, Security and Trust over the years have placed us at a better advantage in all classes of Life Assurance, our global affiliations have also enable us to provide the widest range of Non-Life insurance solutions to our clients. We are a Financial Services Company supported by a team of experienced professionals and risk management specialists who design bespoke solutions that cater to the versatility of our client individual needs.

JOB SUMMARY

Process Optimisation Officers/Citizen Developers
Revamp current SOP in line with hands-on operations
Identify opportunity to improve (optimise) existing processes
With the assistance of the process owner from each unit/department
Setup weekly meeting with the process owner from each unit/department
Train the trainer on the usage of office tools and power platforms
Follow up with Technology/Innovation Team on pending issues

ROLE COMPLEXITY

Exposure to Insurance practice
Willingness to learn – Office 365 and power platforms, such as Power Apps, Power Automate, Power BI, Visio, SharePoint, CRM, etc
Must be ready to develop on self-paced
2 to 4 years of Experience.
Ability to multitask

ROLES & RESPONSIBILITIES

Provide business requirements.
Actively involve in analysing requirements.
Design flowcharts of the process.
Assist in training the rest of the team on efficient ways to use Ms-office tools and power platform solution.
Assist in driving adoption and enforcing the right business practices.
Execution of various action plans for optimizing process.
Providing objective and providing reports.

CORE COMPETENCIES