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QA Fiber Operations Officer at IpNX Nigeria Limited

IpNX Nigeria LimitedLagos, Nigeria Networking and Tech Support
Full Time

ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.

  • The Team Lead is required to manage the following; Spot Checks and Reporting of Outside Plant Fiber Activities, Milestone and Final Acceptance Testing Escalations and Enforcement of Quality, As Built Documentation as well as maintain and update standards and specification documentation for training purposes.
  • The job involves ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers and stakeholders, proactively providing support and input when required.

Duties and Responsibilities:

  • Quality Assurance And Compliance on all Outside Plant Deployments and Operations
  • Periodic Audit and Verification of As Maintained Information and Records
  • Updating and Maintaining Standards and Specifications Documentation
  • Updating and Maintaining Training Documentation
  • Weekly, Monthly and Quarterly Reporting on Performance Indices as required in the Infrastructure Quality Unit
  • Build and maintain a healthy relationship with customers and stakeholders
  • Drive internal and external training initiatives for team members.

Requirements:

  • B.Eng Electrical Engineering, Computer Science, Computer Engineering, ICT and
  • related courses. (2.2/Upper Credit Minimum)
  • 3 years experience in Turnkey Fiber Deployment and Civil Works standards and specifications
  • CFOT is an added advantage
  • Good Knowledge of Fiber Turnkey Deployments and Civil Works and Materials standards
  • Conversant with Microsoft Office Tools, AutoCAD/Visio, A good knowledge of GIS will be an added advantage
  • Excellent Communication and Presentation Skills.

Method of Application

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