GlobalProfilers provide a wide range of recruitment and selection services to companies in Africa. We recruit across wide range of sectors and professions in entire African region. Finding it takes specialized market knowledge combined with a genuine understanding of individual cultures & local requirements. Our team of experienced local and international recruitment professionals has deep understanding of different african markets and providing quality placements in multiple industries. We have a dedicated and growing team of skilled personnel to acquire talent for Locals but also, Expatriates & Repatriates. GlobalProfilers's primary activity is to serve clients with a combination of specialized skills perfected to match their talent need. Our aim is to support and participate in the growth and development of our clients in Africa. Our success relies on our commitment, tenacity and desire to get-it-right the first time.
Global Profilers is a Recruitment & HR Services firm specialized in recruitment in Africa; we are currently recruiting for the role of a Resident IT Engineer for our client, a company involved in using latest smart technologies to provide a wide range of next generation state of the art affordable solutions.
Key Responsibilities
- The Resident IT Engineer would have the following responsibilities:
- To learn and understand the Client’s Group IT Policies & Procedures.
- To ensure that Group IT Policies & Procedures are implemented and adhered to.
- Designing and installing computer hardware configurations as per the client Group IT Policies & Procedures.
- Installing & maintaining software and networking systems as per the client Group IT Policies & Procedures.
- Troubleshooting network and software issues and maintaining proper logs & reports of the same.
- Installing high-level software security systems as per client’s Group IT Policies & Procedures
- Ensuring security software is kept up to date as per Client’s Group IT Policies & Procedures
- Training staff on newly installed hardware and software systems.
- Daily, Weekly & Monthly Reports to be provided to Client Supervisor & to CIO.
Key Relationships
- CIO/MD’s
- Global Solutions
- Client Supervisor
- Group IT Manager & HOD
- Client’s Employees
Basic Requirements and Skills
- Minimum of 3 years of experience in Legal Department in Telecommunications Industry with a fair knowledge of laws & by laws of NCC and other communication agencies
- A graduate degree in Law
- NYSC Certified
- Fair Knowledge of Telecom Technologies:
- Internet Bandwidth & Leased Circuits,
- Smart Solutions & Internet of Things (IoT),
- Internet Broadband
Soft skills:
- Extensive knowledge of computer hardware systems.
- Familiarity with general OS systems, Enterprise, programming languages, and Office software.
- Knowledge of LAN and wireless networks.
- Ability to manage projects.
- Good communication skills.
- Ability to troubleshoot complex software and hardware issues.
- Knowledge of database and networking security systems.
Key Measurables:
- System Uptime
- Fault Management
- Total number of tickets and MTTR per ticket
- First Call Resolution (FCR)
- Inventory Management
Academic Qualifications:
- Minimum Graduate Degree in Science & Technology
- Relevant Certification in MCSE/CCNA
- Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
- Minimum of 2 years of experience as IT Executive/Manager at a large organization handling complex systems and networks. In depth knowledge of Microsoft OS, LAN, WAN, Data base.
Method of Application
Signup to view application details.
Signup Now
