SAP Application Support Specialist (O2C Workstream) at Seven Up Bottling Company

Created by the Howdy Corporation in St. Louis, MO, 7UP was an optimistic venture from the very start. After great success with the Howdy Orange drink, company founder C.L. Grigg decided to try his luck with lemons and limes. C.L. Grigg spent more than two years testing over 11 different formulas, all in search of a drink that was refreshing enough to prove irresistible to the people of Missouri and the world at large. In 1929, C.L. Grigg’s bubbliest drink was born. The public quickly developed a taste for Grigg’s caramel colored lemon-lime soda. Bib-Label Lithiated Lemon-Lime Soda sold, and sold well. As the drink grew more and more popular, the original name was traded in for something short and sweet. Bib-Label Lithiated Lemon-Lime Soda became known as 7UP. Early advertising featured a winged 7UP logo with copy that read "a glorified drink in bottles only. Seven natural flavors blended into a savory, flavory drink with a real wallop." The drink was so successful by 1936 that Grigg changed the name of The Howdy Corporation to The Seven-Up Company. By the late 1940s, 7UP had become the third best-selling soft drink in the world. In the decades to follow, 7UP developed iconic branding, setting it apart from industry front-runners. In 1967, 7UP brought the phrase UNCOLA into the national vernacular. The UNCOLA campaign set 7UP apart from its competition and became part of a counter cultural that symbolized being true to yourself and challenging the status quo. Always at the frontier of taste and pop culture, 7UP was also among the first sodas to introduce sugar-free and caffeine free options. Through the years, advertising for 7UP featured everything from a cartoon mascot named Spot, to the "It’s an Up thing" and "Make 7UP yours" taglines.

Job Overview

• We are seeking a dedicated and experienced SAP O2C Workstream Application Support Specialist.
• This role is responsible for providing comprehensive support for the SAP Order-to-Cash (O2C) processes.
• The ideal candidate will ensure seamless operation, support end-users, and drive continuous improvement within the O2C domain.

Key Responsibilities
Application Support:

• Provide day-to-day support for SAP O2C modules, ensuring system stability and resolving issues promptly.
• Troubleshoot and resolve issues related to sales order processing, delivery processing, billing, and accounts receivable.
• Collaborate with users to identify system improvements and enhancements.

User Training and Documentation:

• Conduct training sessions for end-users to enhance their understanding and utilization of the SAP O2C system.
• Develop and maintain comprehensive documentation for processes, procedures, and system configurations.

Process Improvement:

• Analyze existing processes and recommend optimization strategies to improve efficiency and accuracy.
• Work closely with business stakeholders to understand requirements and translate them into system solutions.

Project Participation:

• Assist in SAP O2C-related projects, including system upgrades, migrations, and new implementations.
• Participate in testing activities (e.g., unit testing, integration testing, user acceptance testing) to ensure system integrity.

Collaboration:

• Collaborate with other IT teams, including BASIS, ABAP, and other functional areas, to resolve cross-functional issues.
• Coordinate with functional consultants and SAP support for problem resolution and system enhancements.

Qualifications

• Bachelor's Degree in Information Technology, Business Administration, or related field.
• Must have 3-5 years of experience in SAP O2C support or a similar role.
• Strong knowledge of SAP SD (Sales and Distribution) and integration points with other SAP modules (MM, FI, CO).
• Proficiency in troubleshooting and resolving SAP O2C issues.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Experience in the beverage industry or similar manufacturing environment is a plus.

Preferred Skills:

• SAP certification in Sales and Distribution (SD).
• Knowledge of SAP S/4HANA.
• Experience with SAP Fiori and other SAP UX technologies.
• Understanding of EDI (Electronic Data Interchange) processes and interfaces.

Method of Application