Senior IT Officer at Eta-Zuma Group W/A Limited

Eta-Zuma Group W/A LimitedAbuja, Nigeria Networking and Tech Support

Full Time

Eta-Zuma Group is a company of 8 separate companies with exploration licenses covering diverse solid minerals like iron ore, gold, tantalite, coal, limestone/marble, etc. In April 2009, these eight companies were acquired by Energy and Metal Industries Limited to form the Eta-Zuma Group Limited. ETA-ZUMA Group is an indigenous conglomerate with interests in diverse strategic sectors of the economy. The acquisition was spurred by the economic reason to consolidate the diverse licenses into a balanced portfolio that will reduce risk and position the emerging company to exploit emerging market opportunities in a global commodities market that is on a rebound. The acquisition also included Eta-Zuma Group Limited - a key player in the emerging solid minerals industry of Nigeria. The acquisitions increased the size of the company more than five-fold. The Group re-opened earlier exploration sites and has since invested over $10million in proving reserves of especially marble and opening up new coal reserves and in new plant and machinery. The headquarters at Abuja currently coordinates mainly exploration activities at all exploration sites especially in the Kogi block now in partnership with the technical partners EMI and the Geological Institute of Ukraine. These activities are projected to see Eta-Zuma-group with a projected minimum turnover of $1bn with management, production, sale and distribution of coal and other minerals supporting thousands more jobs in businesses involved in the supply of equipment, goods and services. Projections indicate that over 50% of all the coal mined in Nigeria will be produced by Eta-Zuma-group before year 2014 mainly via surface mine sites principally located in the Kogi and Enugu blocks. Most of the proposed coal to be mined will be used for the generation of electricity. The Group plans to process output from its lignite deposits in the Delta block into briquettes and other domestic power fuels for use mainly in the northern parts of Nigeria in keeping with her environmental protection initiatives.

Job Summary

The core functions of Information Technology/Centre of Excellence Department are essential for supporting business operations, ensuring data security, and driving efficiency and innovation.
A Departmental Administrator would be supporting, organizing, and managing the operational and procedural aspects of IT services.
These functions ensures the smooth, compliant, and efficient operation of IT servicesin the organisation.
The Department Senior Officer shall maintain the highest level of integrity, demonstrate the I-REAP core values and be a contributor to the desired cultures, leading by example in all areas, and ensuring that line and staff are coordinated and kept abreast of corporate strategy and direction at all time.

Principal Duties and Responsibilities
Operational and administrative support:

Effective administrative services
Custodian of internal systems, SOPs, process documents
Manage document processing, registration, tracking and archival
Manage departmental assets, work tools, facilities, etc.

Departmental Strategic Execution and Coordination:

Ensure efficient support of execution of key initiatives of the HOD.
Coordinate departmental collaboration on all admin matters within EZM and with corresponding departments in Client Companies.
Ensure that business processes within the department are up to date.

Performance and Staff Management:

Supervise the tasks assigned to the different HOUs and departmental team for effective closure.
Facilitate relevant training on departmental processes, compliance requirements, and documentation and best practices for operation.
Support the HOD in appraising staff of the department, provide mentorship/guidance to new staff and drive continuous improvement in staff performance.
Shall be responsible staff training and retraining.

Reporting and Compliance:

Collate, compile and provide operational report to the HOD for review and submission to the EC.
Maintain all compliance lists and requirements, ensuring effective monitoring and timely escalation to achieve 100% compliance.

Business Continuity and Succession Planning:

Act as 2IC to HOD and take charge in the absence of the HOD.
Support in managing any unit or departmental function of any exited staff, by ensuring that each position has a replacement at any given time from internal resource pending replacement.
Ensure that proper handover is done and all company tools are retrieved
Ensure that staff functions are rotational so that all roles can be covered by anyone at any given time.
Collaborate with HOD to organise departmental level on boarding of new hires, including provision of all tools, systems and work requirements.

Governance & Baseline Competencies:

Reporting: The department senior officer shall report directly to the HOD of the department & collaborate with ECSEC Admin on all admin related matters.
Admin Structure: The department senior officer shall be considered as Intermediate Senior Management.
Baseline Competencies: Shall have understanding of document management principles, understanding of project management, ability to prepare and present management reports and understanding of departmental operations.

Qualifications
Minimum Educational Qualification:

Bachelor’s Degree in Information Technology, Computer Science, Management Information Systems, Business Administration, or a related field is required.
Postgraduate qualification (e.g., MBA, M.Sc. IT Management, or related discipline) or relevant professional certifications (e.g., PMP, ITIL, COBIT, CompTIA Project+, or PRINCE2) will be an added advantage.

Minimum Years of Experience:

Minimum of 5 years cumulative work experience, with at least 3 years in a supervisory or administrative coordination role within an IT, operations, or technical environment.
Demonstrated experience in departmental administration, project coordination, or IT service support is essential.

Technical and Administrative Skills:

Strong knowledge of document and records management systems and procedures.
Proven capacity in project management, task delegation, and team coordination.
Ability to prepare, analyse and present management reports and performance dashboards.
Strong proficiency in Microsoft Office Suite, especially Excel, Word, PowerPoint, and document tracking tools.
Working understanding of IT systems governance, business continuity planning, and operational workflows.
Familiarity with compliance protocols and asset management.

Experience in departmental training facilitation, onboarding, and handover procedures.

Personal Attributes and Leadership Competencies:

High level of integrity, confidentiality, and professional ethics.
Strong interpersonal, written, and verbal communication skills.
Demonstrated ability to lead by example, coordinate diverse teams, and manage upwards and laterally.
Organised, detail-oriented, and capable of managing multiple priorities and deadlines.
Strong problem-solving, decision-making, and strategic thinking skills.
Proactive, self-motivated, and capable of working independently or collaboratively.
Alignment with the organization’s I-REAP core values and commitment to fostering a performance-driven and learning-oriented culture.

Organisational Fit and Role Readiness:

Capacity to function as Second-in-Command (2IC) to the Head of Department and represent the department effectively in their absence.
Ability to work cross-functionally, especially with Client Companies and EZM departments, ensuring consistent alignment and communication.
Readiness to step into any unit temporarily and provide seamless support or coordination pending staff replacement.
Strong orientation toward governance, compliance, and continuous improvement.