iRecruiters Africa is a fast-growing recruitment firm, offering world-class virtual recruitment & job posting services. Mission To be Africa’s trusted high quality talent providers, creating value-added partnership
- The Company is seeking to hire a talented and result-driven Social-Media and Community Manager who will be responsible for building the client’s brand online presence and fosters stronger relationships between the brand and the public.
Key Responsibilities:
- Serve as a point of contact for the company’s social media platforms such as Facebook, LinkedIn, YouTube, Instagram, forum and blog.
- Supervise all aspects of social media interaction for all projects managed by the client and also between customers and the company, and ensure a positive customer service experience.
- Drive revenue generation by sourcing new business from digital marketing projects.
- Ensure brand consistency in copy through tone, voice and terminology.
- Keep up to date with the latest social media trends and emerging social media platforms in the industry
- Oversee the creating and implementation of the monthly editorial calendar.
- Respond to customers in a timely manner.
- Collaborate in developing, implementing and managing social media strategy.
- Developing and monitoring campaign budgets.
- Manage and oversee social media content, ensuring they are in line with the brand’s voice and tone.
- Stay up to date with the latest social media technologies and tools.
- Collaborate with Art Directors to create informative, engaging & appealing content.
- Timely posting of original and curated contents.
- Engaging with our audience via posts, replies and DM responses.
- Coordinate and provide supervisory functions of the client’s social media team.
- Generate comprehensive reports on overall community sentiment and notable trends and provide meaningful feedback.
- Analyzing data from social media channels to measure the impact of campaigns and adjust future efforts accordingly.
- Mentor other social media managers to help them grow.
- Any other tasks assigned by the Strategy Director.
Key Performance Indicators:
- % Implementation of Social Media Plan
- Revenue generated from digital marketing projects sourced or grown
- % Reach
- Number of impressions
- % Growth of Company’s followership; traffic on all social media handles
- Lead conversion rate from media campaigns
Requirements
- B.Sc. in Advertising, Marketing, Communication Science or its equivalent.
- 5 years of full-time experience in social media and community management.
- Copywriting skills; You must be able to create messages that are quickly understood by your brand’s audience and promote a positive sentiment for the brand
- Effective communication skills both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
- SEO Knowledge
- Digital campaign performance monitoring and measurement
- Ability to multitask effectively
- Excellent analytical skills
- Marketing professional certificate
- Decision-making Skills
- Interpersonal Skills
- Organizational Skills
Method of Application
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