Shuttlers is a platform that enables professionals access efficient shared transportation in Lagos Metropolis. We help transform the stressful time commuting to and from work into a productive, refreshing and relaxing experience. With Shuttlers App, Professionals can book a seat on a route, pay for a seat and track the arrival of their shuttles.
Job Description
- The Social Media Associate to help grow and manage Shuttlers’ online community across Instagram, Facebook, TikTok, Threads, and Twitter (X). This role is ideal for someone who understands internet culture, enjoys engaging with audiences in real time, and knows how to turn everyday moments into content people love.
- You’ll be responsible for community management, audience engagement, and social growth, while supporting content creation through short-form video and strong, relatable copy.
Responsibilities
- Manage Shuttlers’ social media accounts across Instagram, Facebook, TikTok, Threads, and Twitter (X)
- Engage with our audience through comments, replies, DMs, and mentions in a friendly, brand-appropriate tone
- Actively grow our social media community by participating in relevant conversations and trends
- Create and edit short-form videos using tools like CapCut (and similar tools)
- Write clear, witty, and relatable captions that drive engagement and brand love
- Monitor social sentiment and escalate feedback or issues when necessary
- Support campaign rollouts, announcements, and real-time content during activations
- Track basic performance metrics (engagement, reach, growth) and share insights with the team
Requirements
- Minimum of 2 years experience managing social media accounts for a brand or business
- Strong understanding of Instagram, Facebook, TikTok, Threads, and Twitter (X) including trends and best practices
- Hands-on experience with video editing tools such as CapCut
- Excellent copywriting skills with the ability to write in a friendly, relatable, and conversational tone
- Strong sense of internet culture and audience behavior
- Ability to respond quickly, thoughtfully, and professionally to online interactions
- Comfortable working in a fast-paced environment
Nice to Have
- Experience working with lifestyle, consumer, or tech brands
- Basic understanding of social media analytics
- Interest in mobility, urban living, or culture-driven brands
Method of Application
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