Solution Implementation Lead Consultant - Digital at Phillips Consulting

Welcome to Phillips Consulting Limited. We are a leading business management consulting practice serving clients across Africa. We work in all major sectors of the economy and levels of government engaging highly trained and sector-experienced consultants. PCL is a wholly owned Nigerian firm with offices in Lagos, Abuja and Johannesburg. Established in 1992, we offer an array of business and management consulting services to government and corporate organizations. Our focus is on creating and managing change in organizations by formulating and implementing customer focused strategies. Over the years, we have been engaged on a wide range of assignments principally to help clients realize projects, to improve efficiency and to build human capacity. We draw our competitive strength from collaborations with global partnership firms in Europe, North America and Africa. Our delivery skills reflect our highly competitive recruitment of bright, vibrant and experienced consultants whose competence we continuously enhance through intensive training in the use of our proprietary management tools and techniques

Job Overview:

As a Senior Solution Implementation/Lead Consultant in our Digital Technology Advisory team, you will play a pivotal role in shaping and delivering digital solutions that address complex business challenges. This position is ideal for someone who has a passion for digital technologies and a track record of implementing innovative solutions in a consulting environment.

Job Responsibilities/Duties:

A Consultant shall be a respected professional in her/his field who shall consistently apply the firm’s policies and procedures to:

• Advisor
• Lead and manage end-to-end digital transformation projects for high-profile clients
• Develop strong client relationships, understanding their unique needs and tailoring digital solutions to meet these requirements
• Serve as a trusted advisor, providing expertise and guidance on digital strategy and implementation to clients and internal assignment
• EOIs and Proposals

When assigned by her/his Staff Manager, assist in preparing:

• Expressions of interest
• The technical component of a proposal as directed by the designated Staff Manager, including conducting any necessary research
• Assignments
• Carry out assignment duties in accordance with the terms of reference and assignment programme
• Carry out assignments employing professional knowledge and innovative solutions to problems encountered
• Carry out hardware component of solution implementation. Managing hardware peripherals supporting products
• Facilitates master plan for all PC/workstation validation
• Build, author and configure all application requirements including form integration
• Test all third-party integration of vendors software within or outside to ensure solution stability i.e. Swift, Interswitch etc
• Facilitate and manage project milestones
• Product definition, gathers business requirements and translates to configuration development and scope
• Application acceptance, validate, modify and test configuration work and business workflow requirements
• Train the trainers - facilitate product specific training and ensures trainers incorporate processes and procedures as designated
• Provide implementation/conversion support assistance with master conversion plan for implementation from a readiness to full production environment
• Manages technical activities and facilitates technical questionnaire, manages challenges and issues
• Training
• Develop materials and facilitate as a trainer on topics of her/his specialization
• Develop materials and facilitate generally (and at least once every six months) as a trainer and facilitator for the firm’s training programmes, thus gaining exposure to other skills and topics and honing presentational skills
• Team Leadership
• Hold regular team meetings in order to review progress and ensure exchange of experiences and ideas
• Act as the day-to-day interface between the client and our team
• Encourage, motivate and manage the team on site
• Manage the assignment in accordance with the instructions given by the Assignment Manager and keep her/him informed of progress
• Practice Development
• Identify opportunities to – or as requested - take the lead in conducting training courses on topics in area(s) of specialization and participate generally in the firm’s training programmes both internally and for clients
• Monitor and research emerging client needs and market developments in products and services in her/his area of specialization and recommend new developments and upgrading in which the firm might invest
• When assigned, develop and upgrade products and services in accordance with the approved budget(s)
• Innovation and Thought Leadership:
• Stay abreast of emerging digital trends and technologies
• Contribute to thought leadership within the digital domain, publishing articles, and presenting at conferences
• Drive innovation within the team, encouraging creative problem-solving and new approaches to challenges

ESSENTIAL SKILLS:

• Requires good working knowledge of Oracle systems, Core Banking applications such as Finacle and Flexcube, as well as the Nigerian Banking Environment, interfaces with Network operators and payment aggregators
• Technical skills in Applications and solutions implementation
• Ability to work as a member of a multi-discipline professional team working in a multi-cultural environment
• Report Writing and Knowledge of IBM Query and Oracle Database
• Demonstrated experience in translating business needs/end-user requirements
• Demonstrated experience working in a client facing role
• Communicates ideas both verbally and in written form in a clear, concise, and professional manner
• Strong innovative problem- solving skills
• Effective presentation skills and a confident speaker
• Strong drive and focus, coupled with other listed skills, to be able to convert plans into action and requisite results on time
• Good oral and written English
• Able to conduct interviews effectively
• Able to work on her/his own initiative, i.e. with minimal supervision

Requirements

• Bachelor's or Master's degree in Information Technology, Computer Science, Business Administration, or a related field
• 5-9 years of experience in a digital technology advisory/consultancy role, with a proven track record of implementing digital solutions
• A track record of progressive achievement and advancement in implementing solutions and applications
• Strong knowledge of digital technologies and trends
• Excellent client-facing and communication skills
• Proven ability to lead and manage teams
• Strong analytical and problem-solving skills
• Must have at least two of the following professional qualifications:
• Networking – CCNA, CCNP
• System Administration – MCTS, etc
• Project Management - Prince2/PMP
• IT Service Delivery – ITIL v3 Foundation
• IT Governance – COBIT5 Assessor/Implementer

Method of Application

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