Proten is an international Human Capital Development firm that offers a wide range of Training, Coaching and Consulting services to individuals, small businesses and corporate and governmental organisations. Our client base spreads across Europe and Africa with head offices in London, United Kingdom and Lagos, Nigeria. Human Capital is undoubtedly one of the most important elements of success in any organisation today. Developing human capital requires creating and cultivating environments in which human beings can rapidly learn and apply new ideas, competencies, skills, behaviours and attitudes. Proten International assists organisations across Europe and Africa in providing opportunities for people to create shared understanding, explore new ideas and apply them. The tools for creating these opportunities include training, facilitation, coaching and consulting. Our focus is to create an enabling environment for businesses and organisations to start - up and thrive through a range of business development services. We also work with Corporate and Governmental organisations to optimize their productivity and performance through a range of advisory, consulting and other services. We aim to understand the needs of every organisation and its people and work hand-in-hand with them to fulfil them. We strongly believe that a highly performing and productive workforce will lead to a profitable organisation.
Scope and Purpose:
- Technical Sales for CB/PW Software Solutions with a strong supporting function for Project Management, Marketing, Strategic Portfolio Management and Business & Sales Operations
- Ensure that business opportunities for CB/PW Software Solutions are developed and followed up tightly through the Pre-Sales process, with a seamless handover to Project Management for execution
Key Result Areas / Responsibilities:
- Supporting Sales in the creation and management of with potential customers and development of new projects
- Provide the Sales team with support in tracking leads, conducting sales presentations/demos and maintaining relationship management on operational and managerial levels
- Responsible for tracking leads and opportunities on current systems (Salesforce) such as territory and account knowledge including: contact information, current product ownership, current and future plans and target areas for opportunity
- Direct interfacing and coordination with clients, partners and internal staff for preparing technical specifications, offers and contracts
- Support the development of product and portfolio strategy, roadmaps, services and solution offerings
- Proactively build a broad knowledge base of the industry, customer base and portfolio. Become the go-to person in MEA for software queries
- Support the development and execution of the software marketing program, with a particular focus on case studies
- Focus on triggering new sales opportunities, by finding appropriate solutions using our product mix and sub-suppliers and packaging them in an offer to meet the customers’ requirements.
- Attend to the customer during the complete business cycle and follow up project milestones in close cooperation with Business & Sales Operations, Project Management and Service
- Drive the technical sales part of Customer engagement, that includes answers to the technical part of incoming tenders
- Acquire a solid and in-depth understanding of customer's technical requirements and use this knowledge to develop the most relevant solution.
- Where necessary, support Project Management with functional requirement analysis / engineering with the Customer and ensure that in the course of the product sales and implementation cycle all software related specifications (functional, design and user acceptance specifications) are mutually agreed, in place and executed.
- Pricing of software change requests. Assist with the requirements gathering, supervision and control of software change requests in the course of the project life cycle.
- Achieve yearly technical sales targets and forecast goals as defined by objectives
- Report and forecast sales activities. Work with Project Management, Controlling and Commercial Project Execution to identify risks to the revenue plan
- Monitor and report competitor activities, products and services.
- Travel extensively within sales area to build up and maintain customer relationship with Sales
- Attend regular global sales meetings, training initiatives and global performance review sessions
- Work with Procurement and Project Management to analyse potential partners and sub-suppliers
- Provide coaching and support to other team members, both in MEA and globally
- Be a constructive, supportive colleague, both in MEA and globally. Proactively share best practice with colleagues in the global Software Sales team
Qualifications
- At least 10 years of Technical Software Sales experience for enterprise software products in the MEA region
- Advanced technical or business related degree with strong IT background (Operating systems, Databases, Networks, Server HW)
- Experience in the cash industry and/or warehouse automation is an advantage
- Experience in developing and presenting solution designs as part of pre-sales activities
- Be able to respond to tender requests
- Strong analytical, problem-solving skills, ability for multitasking
- Detail-oriented and persistent in execution and follow-up of tasks
- Excellent communication and presentation skills
- Capability to listen, comprehend customer’s need and derive adequate technical and commercial solutions
- Mature approach to business and understanding of core principals of key account management
- Comfortable working in a dynamic, international environment with evolving priorities
- Fluency in written and spoken English
- Fluency in written and spoken French and Arabic is highly beneficial
- Candidate must be willing to travel extensively in all over the MEA region (about 50%)
Method of Application
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