ipNX Nigeria Limited is a leading provider of infrastructure-based Telecommunications and Information Technology services here in Nigeria. Leveraging more than a decade of experience, the company was formed by the divestment of the telecommunications services division of Telnet Nigeria Limited and has been in operation for many years. ipNX currently provides a range of communications and IT services to Corporate organizations within Nigeria on its IP (Internet Protocol) based communications network using both radio and satellite communications technologies. As part of its growth strategy, ipNX seeks to also extend its services to small and medium sized businesses and residential customers. In the long term, ipNX has determined that it needs also to have a strategic presence in the wire line market to ensure that we will be able to provide future services, which require high bandwidth in the last mile.
Responsibilities
- Proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met.
- Implements and evaluates the working of systems applications / network and stays abreast of new technologies emerging in the industry.
- Provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, inside and outside plant infrastructure, among others.
- To consistently provide high-quality customer service and support while ensuring customer satisfaction, Working closely with the Infrastructure team.
- The primary duties and responsibilities will include but not limited to: Responsible for managing and coordinating the NOC team.
- The main aim for this coordination is to ensure that the systems runs efficiently without interruption.
- The NMC Lead must keep upper management informed about what is happening on the infrastructure.
Requirements
- B.Sc / B.Eng in Computer Science / Computer Engineering / Electrical / Electronics Engineering
- 3 – 6 years work experience.
- CCNA, CCNP (Desired)
- A hands-on experience with the following is a must: Routing, Switchig and GPON Technology
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
- Understanding of iTIL v4 service management
Method of Application
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