Ribap Networks Limited is a forward-thinking and innovative Wireless Internet Service Provider (WISP) that is revolutionizing the way individuals and businesses access the internet. Situated at the cutting-edge of technology, we specialize in providing unique, reliable, and sustainable internet solutions, with a particular focus on solar-powered connectivity. Our approach is not just about delivering internet services; it's about creating connections that empower communities and foster growth.
Job Summary: As a Technical Support Engineer at Ribap Networks Limited, you will be integral in installing, maintaining, and troubleshooting a variety of equipment and network systems. This role requires a blend of technical know-how, exceptional customer service skills, and the ability to work effectively both independently and as part of a team.
Key Responsibilities:
- Radio Installation PTP and PTMP: Perform installation and maintenance of Point-to-Point (PTP) and Point-to-Multipoint (PTMP) radio systems using Cabium, Unifi, and Mikrotik equipment.
- CCTV Installation: Install and configure CCTV systems (Hikvision, Dahua), including IP and analog systems.
- Structural Cabling: Execute structured cabling for network infrastructure.
- Site Surveys and Requirement Analysis: Conduct thorough site surveys to determine installation needs, creating detailed requirements and cost estimates.
- Networking Equipment Configuration: Configure Mikrotik routers and switches, Unifi and Cabium radios, and access points as required for projects.
- Network Management: Manage the network infrastructure to ensure optimal performance and reliability.
- Customer Support: Provide excellent technical support to clients, resolving issues efficiently and professionally.
Qualifications:
- ND/HND, BSc in Computer Science, Information Technology, or a related field.
- Proven experience in radio installation (PTP, PTMP), CCTV installation, and structured cabling.
- Knowledge of Cabium, Unifi, and Mikrotik radio equipment.
- Experience with Hikvision and Dahua CCTV systems.
- Strong skills in network configuration and management.
- Excellent problem-solving abilities, attention to detail, and communication skills.
- Ability to work in various environments and manage multiple projects effectively.
- Valid driver’s license and willingness to travel to client sites.
What We Offer:
- A dynamic and supportive work culture.
- Opportunities for professional development and growth.
- Competitive salary and benefits package.
- A chance to be a part of a pioneering team in the innovative field of internet service provision.
Method of Application
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