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Technical Writer at SnappyCX

SnappyCXNigeria Technical Writing
Full Time
We are a leading company specializing in omnichannel customer support, committed to delivering top-quality customer experiences at affordable prices. With a team of passionate professionals dedicated to your product and brand, we utilize advanced metrics and tools to ensure maximum efficiency throughout the customer support journey.

Role Overview:

  • We are seeking a skilled Technical Writer from Nigeria for a short-term engagement.
  • The primary responsibility of this role is to create detailed product specifications for the development team.
  • This role is critical in ensuring that our developers have clear, concise, and accurate documentation to work from.

Key Responsibilities:

  • Develop comprehensive product specifications based on project requirements.
  • Collaborate with developers and other stakeholders to gather necessary information.
  • Ensure all documentation is clear, concise, and accurate.
  • Review and revise documentation as needed to ensure it meets the project's needs.

Requirements:

  • Proven experience as a Technical Writer, preferably in a software development environment.
  • Strong written communication skills with a keen attention to detail.
  • Ability to understand and explain complex technical concepts in simple terms.
  • Familiarity with technical documentation standards and best practices.
  • Excellent organizational and time management skills.

Method of Application

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