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VOIP Engineer at Suburban Fiber Company

Suburban Fiber CompanyAbuja, Nigeria Networking and Tech Support
Full Time

Unlock the power of the cloud and a world of new possibilities with Suburban, a converged solutions based organization that provides the infrastructure for modern business growth. Utilising fiber optics direct to your business, Suburban is able to offer turn-key customisable enterprise solutions regarding internet bandwidth, access to unlimited data, wifi location based hotspots as well as video and voice capabilities to enable your business to build a solid foundation to optimise virtual tools and grow as technology continues to grow and expand. Big data is the way of the future and will be one of the key differentiators to remain competitive and enable sustainable growth, optimised efficiency and reduced operating costs. Suburban offers the infrastructure to make this happen. With more apps, more devices, and now, more data than ever, all driven by the rise of cloud and the use of cloud services, a high quality infrastructure customised to your individual business needs, ensures that your organisation is wired for modern business. While Suburban’s first priority is your business and enabling growth, the organisation also invests in an Installer Programme aimed at creating jobs for a wide network of installers across Nigeria. The Installer Programme trains any individual interested in building their own business, provides certification, a car and the tools utilising a financial partnership model to install fiber direct to your organisation’s premises. Suburban’s vision is all about unlocking new possibilities and it is this philosophy that has led to Suburban’s launch of Legend by Suburban aimed at provided unlimited entertainment to consumers as well as the Installer Programme to drive not only infrastructure, but job creation in Nigeria.

Job Description

  • Design and implement custom collaboration solutions
  • Deploy, configure and test customer solutions end to end
  • Document test results and provide configuration guides
  • Analyze and troubleshoot internal and external VOIP issues
  • Develop test plans & test solutions
  • Develop configuration and maintenance procedures
  • Deploy and support automation tools
  • Regression test automation platform
  • Troubleshoot and document deployment/greenfield issues
  • Collaborate with cross-functional teams
  • Support lab infrastructure including upgrades and patching
  • Provide subject matter expertise as required
  • Research new technologies, solutions
  • Provide feedback on continuous improvement

Skills & Requirements

  • Enterprise voice and Data Center expertise working with collaboration platforms & solutions
  • Proven track record working with leading unified collaboration systems like Cisco, Microsoft, Avaya, Mitel
  • Hands-on experience with Session Border Controllers and Voice Gateways
  • Expertise using collaboration gateways like Cisco Expressway
  • Expert level knowledge of VOIP protocols such as SIP, RTP/SRTP including TLS
  • Very good knowledge of protocol and packet analysis
  • Experience working with switching and routing protocols
  • Experienced in virtualization platforms VMWare and Hyper-V
  • Strong understanding of NAT traversal for VOIP
  • Strong understanding of H.323, MGCP & ISDN
  • Connectivity using copper/fiber, ISDN, T1, wireless
  • Background in cloud-based communication solutions like Office 365
  • Experience working with AD, LDAP, DNS, DHCP a plus
  • Experience working with Linux and Windows server operating systems
  • Knowledge of third-party/open-source SIP stacks
  • Implement QOS in VOIP networks
  • Interpret RFCs as they relate to issues
  • Effective communication and strong analytical skills
  • Multi task in a fast-paced environment
  • Cisco (Cloud, Collaboration, Data Center, Routing & Switching, Security,aws)
  • Microsoft (Servers. Cloud, SFB)

Method of Application

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