Human Capital Partners (HCP) is a professional services firm specialising in the provision of professional services covering the entire spectrum of the Human Resources function. HCP is the successor firm of the erstwhile Executive Selection and Training Services group of KPMG in Nigeria. The Group existed as the Executive Selection unit within Arthur Andersen Nigeria and in 2002, became KPMG Nigeria’s Executive Selection & Training Services Group. The practice was established as an independent entity in July 2011. Human Capital Partners is a member of the International People Services Network, a network of independent but collaborating ex-KPMG firms operating globally and is registered with the Chartered Institute of Personnel Management of Nigeria, The Nigerian Institute of Training and Development, and the Centre for Management Development (CMD) Lagos, Nigeria.
Job Summary
- This role seeks a professional with cognate experience in Intelligent Automation (IA) to help clients automate business processes using technologies such as Robotic Process Automation (RPA), Business Process Management (BPM), Analytics, and Artificial Intelligence.
Responsibilities:
- Provide technical IA support to the Africa digital transformation team.
- Leverage regional alliances with technology partners (e.g. Microsoft, Oracle, IBM, AWS, Google, etc.) to drive proactive leads generation, joint pitch, pipeline management, and conversions as they relate to intelligent automation.
- Work with relevant functional areas and service lines across the Firm to deliver on client engagement and sales initiatives.
- Leverage local and global company’s artefacts, SMEs, and other network assets to advance the firm’s data & analytics agenda.
- Manage, coach and grow the IA team.
- Participate in the development and publication of thought leadership Client Impact.
- Develop and implement process improvement strategies that align with business objectives and deliver measurable results.
- Provide leadership and guidance to cross-functional teams to ensure the successful delivery of process improvement/ operations transformation projects.
- Design robotic systems from start to finish for clients.
- Develop and implement software that will control robots.
- Create prototypes and work on necessary components.
- Perform integration tests and quality control.
- Apply machine learning techniques to improve process outcomes.
- Create complete documentation for robotic systems.
- Monitor the use of robotic systems and optimize functionalities.
- Troubleshoot defects in robot design and development.
- Promote awareness of the company’s Intelligent Automation capabilities.
- Identify business opportunities across Africa and develop new client relationships to expand the business and ensure a rich pipeline.
- Provide subject matter expertise on IA for clients in relevant industries.
- Lead business development activities including targeting key C-suite, proposing services and closing opportunities.
- Lead highly skilled client and the company’s work teams throughout the project lifecycle by leveraging IA approaches and frameworks and helping to ensure timely execution of project deliverables Finance.
- Deliver on targets and goals (including sales goals).
- Provide annual budget input for the area of responsibility for approval and integration into service line/ growth area budget.
- Manage the annual budget, including costs for designated area.
Requirements:
- 10+ years of experience in IA spanning business process management; robotic process automation (RPA) with advanced technologies such as artificial intelligence (AI); optical character recognition (OCR); intelligent character recognition (ICR) and process mining.
- Deep experience with creating end-to-end business processes that think, learn and adapt on their own.
- Deep hands-on experience with intelligent automation frameworks and services available on Platforms such as Azure, Amazon Web Services (AWS) or Google Cloud Platform (GCP).
- Deep knowledge of AI programming languages and frameworks such as Python, Java, etc.
- Proven experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, Power Automate, etc.
- Proven experience with low-code and no-code platforms.
- Demonstrated ability to lead and manage a team of engineers and consultants.
- Proven track record of delivering results and exceeding client expectations within a variety of industries.
- Good knowledge of supply chain, demand planning and replenishment, forecasting, scheduling, inventory optimization and working capital.
- Knowledge of cost, efficiency, and productivity optimization methods.
- Ability to develop and evaluate integrated systems.
- Demonstrated experience developing relationships with senior clients in a professional services environment.
- Being a self-starter and able to work independently including across multiple priorities and complex matrixed roles and responsibilities.
- Confident, tactful and able to effectively influence others and deal effectively with senior leaders.
- Strong communicator, including listening skills with an ability to translate insights across business and technology teams and to develop and present new ideas and conceptualize new approaches and solutions.
- Strong team and work ethic, comfortable with ambiguity, change and challenge.
Method of Application
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