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Job Objectives:
We are seeking a proactive and dynamic individual to join our team as a Community Manager. In this role, you will be instrumental in driving engagement and interactions across various platforms, including WhatsApp, Telegram, and other social media channels.
Principal Duties/Responsibilities:
Operational Responsibilities:
Community Engagement:
- Develop and implement strategies to drive engagement and interactions within the community.
- Actively participate in discussions, respond to inquiries, and encourage meaningful conversations.
Platform Management:
- Manage and moderate community groups on platforms such as WhatsApp, Telegram, and other social media channels.
- Ensure content is relevant, engaging, and aligns with the company's values and goals.
Content Creation:
- Create and curate content that resonates with the community, fostering a sense of belonging.
- Develop engaging posts, updates, and multimedia content to encourage participation.
Feedback and Insights:
- Gather feedback from the community and provide insights to the marketing and leadership teams.
- Monitor trends, sentiment, and user behavior to adapt strategies accordingly.
Collaboration:
- Collaborate with the marketing team to align community initiatives with overall marketing objectives.
- Coordinate with internal teams to address community concerns and share valuable insights.
Events and Initiatives:
- Plan and execute virtual events, campaigns, and initiatives to enhance community involvement.
- Identify opportunities for partnerships and collaborations within the community.
Job Requirement
- Bachelor's degree in Marketing, Communications, or a related field.
- Proven experience as a Community Manager or in a similar role.
- Excellent communication skills with proficiency in written and spoken English.
- Strong understanding of social media platforms, including WhatsApp, Telegram, and others.
- Ability to analyze data and derive insights to improve community engagement.
- Creative mindset with a passion for fostering a positive online community.
Method of Application
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