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Community Manager/Digital Marketer at CWW Tech Africa

CWW Tech AfricaLagos, Nigeria Digital Marketing
Full Time
CWW Tech Africa is an Educational technology company that focuses on empowering Africans with in-demand digital and tech skills. Our range of courses, products and services are tailored towards equipping African youths.

Job Responsibilities

  • Respond to inquiries and feedback on all social media platform and information platform.
  • Craft high quality and engaging and interactive contents on social media daily.
  • Utilize community insights and social media analytics to understand behaviors, preferences, and trends, optimizing strategies for maximum engagement.
  • Serve as the primary point of contact for all our members, responding to inquiries and feedback promptly and professionally.
  • Develop and implement strategies to engage and retain our members, including organizing meetups, webinars, and other community events.
  • Monitor and analyze member engagement metrics to identify areas for improvement and develop targeted initiatives to increase engagement.
  • Collaborate with leadership team and other staff members to develop and execute marketing and communications strategies.
  • Work with operations team to identify and address member needs, including troubleshooting technical issues and responding to customer service inquiries.

Required Skills, Experience & Qualifications:

  •  At least 2 years’ experience in social media/community management
  • Must possess BSc/HND in any Social science related or relevant field
  • Must have completed NYSC
  • Must reside in Lagos
  • Excellent verbal and written communication skills. 

What We Offer

  • A vibrant and innovative work environment.
  • Opportunities for professional growth and development.
  • A supportive team that values creativity and initiative.
  • Competitive salary and benefits package

Method of Application

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