Maplecrest Advisory is a consulting firm based in Abuja, providing advisory services in international mobility, business structuring, and settlement planning. As the Nigerian arm of Maplecrest Law (U.S. and Canada), we focus on helping individuals and businesses access global opportunities through professional, non-legal support.
About the Role
We’re hiring a Computer Operator who blends speed with accuracy: creating documents from scratch, merging and arranging complex files, handling graphic layout tasks, and delivering multiple jobs to PDF and Word on tight deadlines. The ideal candidate is organized, tech-savvy, design-aware, and absolutely discreet with client information.
Key Responsibilities
Document Production & Control
- Create professional documents from scratch (letters, proposals, reports, forms, certificates).
- Format, paginate, and style documents using MS Word (styles, TOC, headers/footers, cross-refs).
- Merge and reorganize multiple files (Word, PDF, images) into clean final deliverables.
- Convert, compress, and secure files (PDF/A, password protection, export presets).
- Apply file-naming conventions, version control, and structured foldering.
- Perform OCR on scans; clean up text; ensure print-ready quality.
Graphics & Layout
- Design simple to intermediate layouts: flyers, letterheads, forms, social media creatives, and marketing one-pagers using CorelDRAW/Adobe Illustrator/Photoshop/Canva.
- Prepare print-ready files (bleed, margins, CMYK) and web-optimized assets.
Forms & Survey Builds
- Build and maintain forms using Jotform, Google Forms, Typeform (logic, validations, autoresponders).
- Export responses to Google Sheets/Excel, clean data, and generate summary PDFs.
Conversions & Deliverables
- Deliver final outputs in PDF and Word, with correct fonts, embedded assets, hyperlinks, and bookmarks.
- Create editable templates and locked client-facing versions.
Workflow & Deadlines
- Work under pressure to manage multiple tasks and strict deadlines.
- Own a prioritized job queue; provide ETAs; escalate blockers early.
- Meet daily turn-around KPIs for “same-day” and “next-day” jobs.
Confidentiality & Professionalism
- Maintain strict confidentiality with sensitive client information and company records.
- Follow NDAs, data-handling SOPs, and access controls.
- Communicate clearly and professionally with internal stakeholders.
IT & Social Media Support (Nice-to-Have)
- Basic troubleshooting (printers/scanners, drivers, fonts, PDF tools).
- Schedule and post social content; resize creatives for platforms; basic captioning.
Must-Have Skills & Tools
- Strong MS Word/Excel/PowerPoint (styles, TOC, mail merge, track changes).
- PDF tools: Adobe Acrobat/DC or equivalent (combine, OCR, redact, optimize, secure).
- Design tools: CorelDRAW or Adobe Illustrator/Photoshop; Canva competence.
- Typing speed: 45+ WPM with high accuracy.
- Advanced document formatting (styles, lists, page/section breaks, numbering).
- Experience building forms in Jotform (or Google Forms/Typeform) with logic and validations.
- Excellent file organization, naming conventions, and version control discipline.
- Time management and the ability to juggle multiple deadlines without quality drops.
- Discretion, integrity, and impeccable attention to detail.
Nice-to-Have (Pluses)
- Experience with mail merge, bulk certificates, or label generation.
- Familiarity with Google Workspace and SharePoint/OneDrive file sharing.
- Basic knowledge of brand guidelines and print specs.
- Customer-service mindset and a calm, solutions-first attitude.
Performance & Growth
- Probation: 3 months.
- Performance Review: Eligible increment after demonstrated performance and delivery within the shortest reasonable period (quality, speed, zero-error rate, reliability).
- KPIs: Turnaround time, error rate, file hygiene, adherence to SOPs, confidentiality compliance.
Availability: Earliest start date
Screening (Shortlisted Candidates)
- 30–45 min skills test:
- Format a messy Word document (styles/TOC).
- Merge files into a clean, bookmarked PDF with OCR.
- Design a simple A4 flyer from a brief.
- Build a short Jotform with conditional logic and autoresponder.
- Reference checks and confidentiality agreement (NDA) required before offer.
Core Values
- Professionalism
- Accuracy
- Speed
- Confidentiality
- Ownership
Method of Application
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