We are a unique business support organisation rendering support services to our esteemed clients across different sectors of the economy. Our services range from HR Consulting, Facility Management, Health Insurance brokerage, Education Consulting etc. Our target is to bring our wealth of experience to fast track companies operations in such a way that productivity increases. In us, you got direct access to a team of experienced professionals for expert business support.
REQUIREMENTS
- Bachelor’s degree in Marketing, Communications, or a related field.
- Proven experience in content creation, social media management, or digital marketing.
- Experience with customer relationship management systems (CRM)
- Familiarity with SEO best practices and content optimization techniques.
- Strong written and verbal communication skills.
- Excellent customer service and interpersonal skills.
- Proficiency in analytics tools and platforms to track and measure engagement metrics.
- Attention to detail and ability to multitask in a fast-paced environment.
MAJOR RESPONSIBILITIES
- Upload, update, and manage compelling and relevant content tailored to our target audience.
- Monitor platform performance, including speed, responsiveness, and user engagement.
- Customize and maintain the platform to align with business goals and user needs.
- Collaborate with cross-functional teams to support platform integrations and enhancements.
- Manage user accounts, permissions, and access levels within the platform.
- Conduct regular audits of content and user accounts to ensure quality and security.
- Ensure content is accurate, up-to-date and properly formatted.
- Categorize content and apply appropriate metadata for search and organization.
- Respond promptly and professionally to user inquiries and feedback, ensuring a positive customer experience.
- Develop and implement strategies to increase user engagement with our content.
- Monitor and analyze user feedback and engagement metrics to identify areas for improvement.
Method of Application
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