MacTay Consulting has been in existence for over 28 years in Nigeria. We are a member of TACK and TMI, international consulting companies operating in over 60 countries and with a combined experience of over 80years. Our global network of partners and experience means that our clients enjoy all the benefits of a local office, while drawing upon our multi-cultural knowledge and global delivery resource - whenever required. MacTay’s approach is to work together in partnership with our clients, we aim to be in it for the long term but firmly believe that partnerships are created by ensuring that our clients are able to develop the capability to sustain and drive solutions we co create with them. We always have an 'exit strategy’ - ways to provide our clients with the opportunity to pick up the solution and run with it themselves, while making ourselves available anytime we are invited for advice. It is precisely this approach which has led to some clients choosing to work with us for many years, knowing that we are there to support them in their chosen journey.
Role Description
- This is a full-time on-site role as a Data Center Infrastructure O&M Management Engineer located in Lagos.
- As a Data Center Infrastructure O&M Management Engineer, you wilbe responsible for managing and maintaining the operation and maintenance of data center infrastructure, ensuring reliability, security, and efficiency.
- You wilalso monitor and troubleshoot data center equipment, perform preventive and corrective maintenance, and collaborate with cross-functionateams to optimize data center operations.
Job responsibilities:
- Develop and monitor the IT equipment installation process and ensure that the vendor (Party B) strictly adheres to the specifications
- Manage IT equipment installers, including scheduling, assigning tasks, and monitoring the quality of work
- Review and approve IT equipment installation plans to ensure compliance with data center regulations and security requirements
- Supervise the whole process of IT equipment installation, cabling, configuration, and testing to ensure that the acceptance specifications are met.
- Monitor the spare parts replacement process, including fault diagnosis, spare parts application, replacement, and test verification.
- Performs routine inspections of data center equipment to ensure that alequipment is operating properly and capacity requirements are met.
- Quickly respond to and handle emergencies and faults to ensure the stability and security of the equipment room.
- Review and optimize the spare parts management system to improve the spare parts utilization and replacement efficiency.
- Coordinate with the supplier (Party B) to maintain devices and rectify faults, and ensure that the specified process and time requirements are complied with.
- Regularly assess the quality of work performed by suppliers, provide feedback and drive improvement
- Manage the internaIT O&M team and train team members to master the latest IT equipment management and troubleshooting skills.
- Develop and update Standard Operating Procedures (SOPs) for IT equipment installation, maintenance, and troubleshooting
- Work with Procurement to ensure that purchased IT equipment and spare parts meet the technicarequirements and compatibility standards of the data center
Job Requirements
- Bachelor's degree or higher in Computer Science, Network Engineering or related field
- Data center IT O&M experience preferred
- In-depth knowledge of installation, configuration and maintenance processes for servers, storage and networking equipment
- IT project management experience, familiar with the planning and execution of IT equipment installation projects
- Excellent people management skills with the ability to effectively manage and coordinate installers and technicians
- In-depth knowledge of data center operationasecurity practices and procedures
- Professionacertifications, such as CCNA, CCNP, MCSE, and ITIL
- Proficiency in Microsoft Office, Word, PPT, Excel, etc.
- Excellent vendor management skills, with experience managing IT outsourcing services
- Strong problem analysis, problem solving and decision making skills with a strong sense of responsibility
- Excellent communication, negotiation and project management skills
- Ability to work under pressure and respond quickly in emergency situations
- Accepting emergency handling faults during non-working hour
- Excellent problem-solving and analyticaskills
- Strong communication and collaboration skills
- Attention to detaiand ability to work in a fast-paced environment
Method of Application
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