KLOVERHARRIS Limited is a Human resource/IT Consulting company that provides high quality services to businesses across Africa. We pride ourselves in how well we assist organizations overcome challenges that bother on optimal performance by proffering a wide array of solutions through the use of deep IT expertise, industry- wide expertise and highly proficient tools. We help our clients move several steps into the future by delivering solutions that constantly meet international best practice.
Job Summary
- The Digital Product executive will lead the strategy and execution of our digital platforms (website, mobile app, and emerging channels) to elevate the luxury shopping experience.
- He/she will also define the product vision for the company’s digital ecosystem, aligning with brand ethos and business goals (e.g., personalization, VIP clientele).
Key Responsibilities
- Prioritize features that enhance luxury UX (e.g., virtual appointments, AR try-on, curated collections).
- Benchmark against competitors (e.g., Moda Operandi, Farfetch) and innovate beyond industry standards.
- Analyze user behavior (Hotjar, Google Analytics) to identify friction points in high-value customer journeys.
- Partner with CRM to integrate client profiles (purchase history, preferences) into personalized experiences.
- Set KPIs (e.g., AOV, retention, session duration) and report on ROI of product initiatives.
- Work with boutique teams to digitize in-store services (e.g., virtual styling, concierge chat).
- Align with marketing on campaigns (e.g., trunk shows, collabs) to drive engagement.
- Liaise with luxury brand partners on technical integrations (e.g., exclusive drops, API feeds).
- Pilot emerging technologies (AI styling tools, NFT loyalty programs, live shopping).
- Test and scale features for high-net-worth clients (e.g., private online showrooms).
Requirements
- A First Degree in Marketing, Business Development or related field.
- Professional certification/ MSc. in Marketing, Marketing Communication, Advertising or relevant post graduate programme would be an added advantage.
- A minimum of 5 years career experience in similar role with top brands.
- Strategic Vision & Roadmap
- Market Analysis
- Product Strategy
- Data-Driven Decision Making
- Critical thinking
- Analytical thinking
- Problem solving
- Communication skills
- Organizational skills
- Technical proficiency
- Teamwork.
Why Join our company?
- Impact: Redefine luxury digital retail.
- Perks: Employee discounts, access to exclusive brand events, flexible work environment.
- Growth: Direct exposure to top-tier fashion houses and their marketing and tech departments.
Method of Application
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