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Head, Information and Communication Technology at BDO Professional Services

BDO Professional ServicesLagos, Nigeria Networking and Tech Support
Full Time
BDO is the fifth largest accountancy network in the world: a world wide network of public accounting firms, called BDO Member Firms, serving international clients. With a local presence in 138 countries, wherever you are BDO is unlike other accounting organisations. We're different because BDO has a natural affinity for client rapport and is committed to the sustainable development of our clients' businesses. BDO challenges the market model to provide a distinctively different option for clients. BDO provides assurance, tax, financial advisory and consulting services to a wide range of publicly traded and privately held companies. We offer a sophisticated array of services and the global capabilities of the world's fifth largest accounting and consulting network, combined with the personal attention of experienced professionals.

Responsibilities
The ideal candidate who will be reporting to the Directors and the Partners must be able to:

  • Administer and maintain the firm's IT infrastructures and information systems.
  • Be responsible for information/digital security compliance, involving implementing IT controls to comply with Global IT Standards.
  • Develop, implement, and maintain policies related to cyber security, data privacy, and IT infrastructure.
  • Digitize manual business processes.
  • Monitor and analyze the success of IT initiatives and projects and continually develop and evaluate new technologies and tools for the firm.
  • Plan and oversee the installation and maintenance of computer systems, hardware and networks.
  • Perform an ongoing support and maintenance of all hardware, software, and network components.
  • Analyze resource utilization and develop strategies to optimize performance.
  • Configure and administer On-Prem Microsoft Active Directory, Group Policies, DHCP, DNS, Folder Redirection and WSUS for security updates/patch management.
  • Configure and manage Sophos XG 210 Firewall, including firewall rules for content filtering and internet usage, intrusion prevention system and threat monitoring/reporting etc.
  • Administer and maintain Microsoft 365 environment, including Microsoft Exchange for email, Microsoft Teams for collaboration, Microsoft Intune for Security and Compliance, Azure Active Directory, Multi-Factor Authentication, and 0365 license management, etc.
  • Configure and maintain Symantec Endpoint Protection antivirus of individual systems and servers from a central console.
  • Manage the firm's website, including SSL certificate on DigiCert website.
  • Perform daily server/system backup on QNAP NAS Storage and maintenance.
  • Monitor the firm's network and escalate to ISP in case of outage or poor performance.
  • Maintain the Local Area Network (LAN) after initial network setup.
  • Support global applications peculiar to BDO on ServiceNow Portal.
  • Manage the firm's Public DNS records.
  • Direct the activities of the help desk to ensure that IT needs of users are met.
  • Manage IT inventory, purchases, vendor recommendation and license management.
  • Transfer knowledge, coach, and mentor subordinates.
  • Provide second level helpdesk support.
  • Execute any other job or project related to IT.

Qualifications and Experience

  • A good First Degree in Computer Science, Computer Engineering, or Electrical/Electronic Engineering from any reputable institution.
  • Proven experience as an IT Head or similar roles.
  • Age: Not more than 35 years with minimum of 10 years post qualification experience in Information and Communication Technology
  • Must be multi-talented, adaptable to change, and proficient with proven written and oral communication skills.
  • Excellent leadership and interpersonal skills, with a track record of building and managing high-performing teams.
  • In-depth knowledge of IT systems, infrastructure, security, and emerging technologies.
  • Familiarity with relevant compliance and regulatory standards.
  • Relevant certifications such as CISSP, PMP, ITIL, or COBIT 2019 are desirable.
  • Hands-on experience of audit tools in a reputable Professional Services' firms will be an added advantage

Method of Application

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