Human Resources Manager at ResourcePRO

ResourcePROLagos, Nigeria Digital Marketing

Full Time

ResourcePRO is a HR Solutions company which aligns simplicity and efficiency in Human Resources to help organizations achieve their strategic business goals. With proven expertise in specialized areas of Human Resources, we provide a standard of excellence in delivering outstanding people and process solutions to companies.

JOB PURPOSE

The HR Manager is a pivotal role overseeing the complete HR lifecycle within the organization.
The primary purpose is to design, develop, and implement HR strategies that align with the company’s vision and foster a workplace culture that attracts, retains, and nurtures talent.
This role demands a dynamic leader who can navigate the complexities of managing a diverse workforce across multiple locations in Nigeria and neighbouring countries.
The HR Manager is the custodian of our values, ensuring that the company remains an employer of choice and a hub for innovation, creativity, and growth.

KEY ROLES & RESPONSIBILITIES (Duties)

Strategic HR Leadership:

Develop and execute comprehensive HR strategies in alignment with the company’s mission and business objectives.
Drive the HR agenda to support organizational growth and transformation initiatives.

Talent Acquisition and Development:

Oversee talent acquisition processes, ensuring the attraction and selection of top-tier candidates.
Design and implement robust training and development programs to enhance employee skills and competencies.

Employee Engagement and Welfare:

Cultivate a positive and inclusive work environment fostering employee engagement and satisfaction.
Develop and manage employee welfare programs, ensuring a healthy work-life balance.

Performance Management and Recognition:

Implement effective performance management systems, emphasizing continuous feedback and growth-oriented conversations.
Establish recognition and reward mechanisms to celebrate outstanding employee contributions.

Legal Compliance and Ethics:

Ensure strict adherence to labor laws, regulations, and ethical standards, mitigating legal risks.
Uphold high ethical standards across HR processes and employee interactions.

HR Analytics and Strategy Evaluation:

Utilize HR analytics to monitor key performance metrics, extracting actionable insights for decision-making.
Conduct regular evaluations of HR strategies, adapting them based on data-driven feedback.

Conflict Resolution and Employee Relations:

Mediate and resolve workplace conflicts, ensuring a harmonious and respectful work environment.
Address employee grievances promptly, promoting a culture of trust and open communication.

Diversity and Inclusion Champion:

Champion diversity and inclusion initiatives, fostering an environment where differences are celebrated and valued.
Drive initiatives to increase diversity within the workforce and promote inclusivity in all HR processes.

Leadership and Team Development:

Mentor and develop HR teams, fostering a culture of continuous learning and professional growth.
Provide leadership guidance to HR professionals, ensuring alignment with organizational goals.

ACADEMIC QUALIFICATIONS (Minimum)

Bachelor's degree in human resources, Business Administration, or related field.

RELEVANT WORK EXPERIENCE (Minimum number of years)

7+ years' relevant experience in Human resources
Experience in the health care sector is mandatory
Experience working with Expatriate would be an added advantage

OTHER QUALIFICATIONS (Professional exams, member of relevant professional associations etc.)

REQUIRED SKILLS & COMPETENCIES (technical and soft skills)

Expert knowledge of Nigerian labor laws, regulations, and HR best practices.
Exceptional leadership and people management skills, with a proven track record of managing large, diverse teams.
Excellent communication, negotiation, and interpersonal abilities.
Proficiency in HR software, analytics tools, and Microsoft Office suite.
Certification in HR management (e.g., CIPM, SHRM, HRCI) is desirable.

KEY PERFORMANCE INDICATORS - KPI (Performance Measures & Targets)

Achieve a quarterly talent retention rate of 30% or higher, ensuring the organization retains its top talent.
Maintain a recruitment success ratio of 95%, ensuring efficient hiring processes that attract high-quality candidates.
Maintain an 80% satisfaction rate among employees hired.
Achieve an average employee engagement survey score of 85% or higher, reflecting a positive and motivated workforce.
Ensure 100% participation in at least three major employee engagement initiatives annually, fostering a vibrant workplace community.
Resolve employee grievances within an average of 7 days from the date of reporting, ensuring swift and effective conflict resolution.
Implement and maintain at least two employee recognition programs bi-annually, resulting in a 15% increase in employees feeling valued and appreciated.
Maintain a Salary Competitiveness Index of 95% or above compared to industry standards, ensuring competitive compensation packages.
Achieve a benefits utilization rate of 90% or higher, indicating that employees are utilizing offered benefits effectively.
Ensure that annual salary reviews are conducted for all employees within the specified time, with 100% compliance.
Maintain or reduce benefits costs by 5% quarterly while ensuring the same or improved benefits coverage for employees.
Complete 100% performance appraisals within the scheduled timeline, ensuring timely feedback from employees.
Achieve an overall employee goal achievement rate of 90% or higher, indicating effective performance management practices.
Demonstrate a 25% increase in employee performance metrics after training programs, indicating the positive impact of training initiatives.
Allocate and utilize 10% of the HR budget for employee development programs, ensuring continuous learning and skill enhancement