ICT Officer at Centre for Population Health Initiatives

Centre for Population Health InitiativesLagos, Nigeria Networking and Tech Support

Full Time

The Centre for Population Health Initiatives (CPHI) is a nonprofit, non-governmental organization using innovative and multidimensional strategies to execute health and development programs targeted at vulnerable and marginalized populations, including men, women, and adolescents in Nigeria

Job Summary

The ideal candidate will Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.

Job Details

We are looking for a skilled ICT Officer to support our information and communication technology team.

The ideal candidate will have a strong technical background in IT systems and networks, excellent problem-solving skills, and a commitment to ensuring the reliability and security of our ICT environment.
Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.

Requirements

Bachelor's degree in Information Technology, Computer Science, or related field.
1-2 years proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
Solid understanding of network protocols, security principles, and best practices.
Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
Commitment to continuous learning and professional development, staying updated on industry trends and emerging technologies.
Ability to adapt to changing priorities and business needs, with a proactive and flexible approach to problem-solving.
Team player with a collaborative mindset, able to work effectively with cross-functional teams to achieve shared goals and objectives.

Benefits